Home Forums Pro Themes Signify Pro The arrows for the dropdown menu are not displayed

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  • #210248
    Amila Cardoso
    Participant

    The arrows for the dropdown menu are not displayed. There are squares where the arrows should be.
    I want to retrieve the arrows, or remove them completely.
    I tried this and it didn’t work:

    Go to your WordPress Dashboard.
    Navigate to Elementor > Settings.
    Go to the Advanced tab.
    Ensure the Load Font Awesome 4 Support option is enabled.
    Save the changes.

    I think it is an issue with the theme.

    #210253
    Psink
    Keymaster

    @theprincientist
    It seems the issue is specific to your site. For further investigation, could you please share temporary login credentials for your site so we can take a closer look and figure out the cause of the issue?

    Please share temporary login to prashant.themepalace@gmail.com

    • This reply was modified 3 weeks, 2 days ago by Psink.
    • This reply was modified 3 weeks, 2 days ago by Psink.
    #210287
    Amila Cardoso
    Participant

    Hello, I am reluctant to share the temporary login credentials.
    I found the issue. There is an incompatibility with the Elementor plugin. The moment I deactivate the plugin the icons are back.
    Is this something you encountered before?

    #210292
    Psink
    Keymaster

    @theprincientist

    We’ve identified the issue — it’s related to the Font Awesome version. The theme is using Font Awesome v6, but enabling v4 compatibility from the Elementor settings creates a conflict. This conflict is the main reason the icons are not loading properly.

    If you still wish to enable Font Awesome v4, please add the following CSS under Appearance > Customize > Additional CSS to ensure the v4 icons are displayed correctly:

    .sticky-post:before, .post-edit-link:before, #promotion-section .button.play-button:before, .pagination .prev span:before, .pagination .next span:after, .gallery-item .gallery-icon a:after, .tiled-gallery .tiled-gallery-item a:after, .comment-meta .comment-permalink:before, .site-header-cart .cart-contents:before, #header-top .cart-contents:before, .mejs-button button:before, .signify-mejs-container.mejs-container .mejs-button button:before, .nav-next .nav-subtitle:after, .nav-previous .nav-subtitle:before, .cat-links span + a:before, .tags-links span + a:before, .wp-playlist-playing .wp-playlist-item-length:before, .wp-custom-header-video-button:before, .search-toggle:before, .menu-toggle:before, .menu-toggle-close:before, .main-navigation .menu-item-has-children > a:after, .main-navigation .page_item_has_children > a:after, .top-navigation .menu-item-has-children > a:after, .top-navigation .page_item_has_children > a:after, .dropdown-toggle:after, .search-submit:before, .social-navigation a:before, #feature-slider-section .owl-prev:before, #feature-slider-section .owl-next:before, #signify-logo-slider-section .owl-prev:before, #signify-logo-slider-section .owl-next:before, #testimonial-content-section .owl-prev:before, #testimonial-content-section .owl-next:before, .team-content-wrapper .owl-prev:before, .team-content-wrapper .owl-next:before, .entry-breadcrumbs a:after, .posts-navigation .nav-links .nav-previous a:before, .posts-navigation .nav-links .nav-next a:after, .comment-reply-title small a:before, .mejs-container .mejs-toggle-playlist button:before, .signify-mejs-container.mejs-container .mejs-play button:before, .signify-mejs-container.mejs-container .mejs-replay button:before, #scrollup:before {
    font-family: ‘FontAwesome’ !important;
    }

    Let us know if you need further help!

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