@PRISCILLALONG93, Please try by manual import. I will provide you a demo data of Signify eCommerce.
First, we need to reset the database. For that install, WP Reset plugin and active it. After that, you will see WP Reset option inside the Tools in the admin dashboard.
After a complete reset active all the recommended plugins and also the Woocommerce.
Then Go to the Catch Themes Demo Import tab and upload respective demo files and click on import
here is the link for demo data