- This topic has 7 replies, 3 voices, and was last updated 7 years, 1 month ago by
.
-
Posts
-
I have downlowded the pro theme but nothing has changed on my Page. I tried again but got an error message…
Hello @marianne,
First of all thank you very much for buying the pro version.
Now regarding the demo content, currently we do not have the demo content available in the theme. But we do have the theme official documentation that will help you set up your site as in the demo.
http://themepalace.com/instructions/themes/travel-insight-pro/
As for the error, when we checked the theme, we were unable to find such issue. Also, we found that you have not activated the pro version so please do activate the pro version and let us so that we can inspect further.
Thank you.
Regards!!
But this is my question: how do i activate the pro version? I have downlowded it but how do i activate? I dont see that in the guide lines. I have tryed to download it again. Thats when i get the message about an error.
Hello @marianne,
We do have the theme installation steps mentioned in our official doc as you can see in below given link:
http://themepalace.com/instructions/themes/travel-insight-pro/#doc-theme-installation-1
Let us know if you have any confusion further.
Thank you.
Regards!!
I wasn’t able to activate the pro version either. When I download the zip to my computer, it won’t then upload to wordpress. talkwithderby.com
Hello @marianne,
Glad that you figured out the issue.
Let us know if you have any issue further.
Have you followed the steps mentioned in the link below?
http://themepalace.com/instructions/themes/travel-insight-pro/#doc-theme-installation-1
If you have followed the steps and still getting the issue then clearly mention the issue that you have faced so that we can help you further.
Also. please create your own ticket so that it would be easy for us to follow back your response.
Thank you.
Regards!!
- You must be logged in to reply to this topic.
