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  • #185680
    kenclouser
    Participant

    I just purchased the Top Travel Pro theme from your website. When I downloaded the theme from the link you provided, I received the Corponess Pro Theme. This can’t be right. Could you get me the link to Top Travel Pro?

    #185683
    sanam
    Keymaster

    Hello @KENCLOUSER,

    That might have caused due to the technical issue. We are currently looking on it and will get back to you shortly.

    Regards,
    Sanam

    • This reply was modified 2 years, 2 months ago by sanam.
    • This reply was modified 2 years, 2 months ago by sanam.
    #185686
    sanam
    Keymaster

    Hello @KENCLOUSER,

    That might have caused due to some technical issue. We are currently looking on it and will get back to you shortly.

    Regards,
    Sanam

    #185687
    kenclouser
    Participant

    It appears that the link that you sent me to my email wants me to pay $59 again.

    #185688
    sanam
    Keymaster

    Hello @KENCLOUSER,

    You don’t have to pay for the theme again. Most probably tomorrow you will be able to download the theme via your account when you login to our website.

    We truly apologize for the inconvenience this may have caused.

    Regards,
    Sanam

    #185706
    kenclouser
    Participant

    It’s still not there. I really like the theme that I bought and I have a developer waiting on it to finish a website. Could you please fix this?

    #185731
    sanam
    Keymaster

    Hello @KENCLOUSER,

    The issue have been fixed so please login to our website and go to My Account tab from the menu and there you will find the link to download theme file.

    Please let us know if you still get the issue.

    Regards,
    Sanam

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