Home › Forums › Pro Themes › Clean Commerce Pro › Trying to update theme from 2.5.2 to 2.6.1

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 29, 2022 at 11:00 pm #182566
    rweiss23
    Participant

    Hi,
    When I try to update, the update fails.
    I’m running PHP 8.0 and WordPress 6.0
    I get the following error:

    Update failed: There has been a critical error on this website. Please check your site admin email inbox for instructions.Learn more about troubleshooting WordPress.

    I did not get an email with error msgs, though. Any idea whats happening here?
    I’m using our dev website: https://zipdev1221.wpengine.com/

    Thanks,
    Roger

    May 29, 2022 at 11:44 pm #182576
    sanam
    Keymaster

    Hello @RWEISS23,

    Could you please verify if your theme license key is still active or has already expired? if that’s the case, please renew your theme license key to get the latest updates.

    Regards,
    Themepalace

    May 30, 2022 at 1:13 am #182578
    lavishceramics
    Participant

    The information you provide here is useful in many ways.

    https://www.lavishceramics.com/

    May 30, 2022 at 9:39 am #182596
    rweiss23
    Participant

    Ahh yes. It did expire. I will renew and give it a shot.
    One thing before I do.
    I need to install it on my Dev site in addition to my prod site.
    Can I add that site as well? I only see my prod site listed and no place to add a second one.
    Thanks,
    Roger

    May 31, 2022 at 12:39 am #182637
    sanam
    Keymaster

    Hello @RWEISS23,

    Could you please explain a bit more we are confused whether you are talking about license key activation on both sites or?

    Regards,
    Sanam

    May 31, 2022 at 8:43 am #182650
    rweiss23
    Participant

    I installed the update on my dev site, and its working fine. I did not try to activate it. So, as long as I can do that and be sure everything is working, I’m good being able to install and activate it on my prod site only.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.