Home Forums Pro Themes Pet Business Pro Unable to change amount of testimonials

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  • #210481
    ZurbuGil
    Participant

    Hi there,
    I have been running into the issue where WP gives me the error “Looks like something’s gone wrong. Wait a couple seconds, and then try again,” whenever I attempt to change my testimonial quantity from 8 to 5. It appears to be identical to an issue another user was having on this forum back in 2023 and at that time there had been a PHP incompatibility issue. Is there a chance this could potentially be the same issue? Is there anything I need to do on my end? Thank you!

    #210483
    Psink
    Keymaster

    @zurbugil, we have tested with WP v6.9 and PHP v8.3.23, and everything seems to be working as expected on our end.
    For further investigation, could you please provide temporary access to your site? We will inspect it and try to identify the reason behind the issue you are experiencing with the testimonial section.

    You may share the temporary login details at prashant.themepalace@gmail.com.

    #210492
    Psink
    Keymaster

    Hello,

    We have noticed that you are currently using an older version of the theme (v1.0.5), while the latest available version is v1.1.8.
    We have already tested the testimonial section settings with the latest version, and everything is working as expected.

    Please activate your theme license and update the theme to the latest version. Doing so should resolve the issue you are experiencing.

    Regards,

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