Home › Forums › Pro Themes › University Hub Pro › unable to use color option

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • December 4, 2017 at 12:50 pm #59681
    iopelonere
    Participant

    I had purchased university hub pro but unable to customize the colors options..please provide solution.

    December 4, 2017 at 10:29 pm #59712
    wensolutions
    Keymaster

    Hello @iopelonere,

    First of all thank you very much for buying the pro version.

    To customize the color option please go to Admin Panel > Appearance > Customize > Color Options . Here you will find different options to change the color for different parts of the theme.

    You can also refer to below link for info :

    http://themepalace.com/instructions/themes/university-hub-pro/#doc-how-to-manage-color-options-31

    If you have any confusion further please let us know.

    Best Regards!!

    December 13, 2017 at 4:26 am #60547
    iopelonere
    Participant

    I followed the same instruction but color options are disable unable to use it

    December 13, 2017 at 7:19 am #60561
    wensolutions
    Keymaster

    Hello @iopelonere,

    After installing and activating the Pro version of the University Hub Pro theme, all the customizer settings are available on the theme as per documentation.

    Please make sure you have installed and activated the pro version of the theme from your Admin Dashboard.

    If you are still having the issue with the options, please provide us screenshots of the issue so that we can debug the issue further.

    Hope this Helps,

    Best Regards !!

    December 15, 2017 at 12:40 pm #60954
    iopelonere
    Participant

    Hello,

    Theme is install & activated with license.
    then also color options are disabled and i haven’t set any background image.
    pls provide solution.

    thanks.

    Screenshot –

    December 15, 2017 at 12:40 pm #60955
    iopelonere
    Participant

    https://drive.google.com/open?id=15hgP5ocdlT_YVJ53vP1DXUYZvZcfgPQv

    December 16, 2017 at 10:48 am #61006
    wensolutions
    Keymaster

    Hello @iopelonere,

    When we locally checked the theme we are unable to find such issue .

    So if you have installed any third party plugin please deactivate one by one and checked the issue .

    Kindly let us know if this resolve your issue or not.

    Thank you.

    Best Regards!!

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