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Hello,
As per your query regarding the header image, you can remove the whole section by adding CSS to the Additional CSS section. You can add the given CSS,
section#banner-image { display: none; }Also, if you are willing to only hide the image then you can follow the path, Appearance > Customize > Header Image and either hide or upload the image as per your requirement.
Hope this will help you.
If you have any queries further, let us know.
Thank you.
Hello,
Actually, our official support team are always standby to answer each and every question of users as we would love to help our users and provide the precise fixes as soon as possible.
Also, regarding refund, it takes some time for refund process so you will get refund and also you will be replied via email.
If you have any queries further, let us know.
Thank you.
Hello,
As per your query regarding removing the imported demo file, you have to add content manually through the homepage setting customizer and then the demo file will be replaced by your new contents.
Hope this helps.
If you have confusion further, let us know.
Thank you.
Hello,
Your email on the refund will be replied within a few days. Maximum it will go up to one week.
You will get all your information via email.
Regards.
Hello,
Thank you for purchasing the Education Pro theme.
The wpbakery Page Builder is not compatible with WP Travel. In the future, we will work on compatibility.
To get the refund contact at
Email: info[at]themepalace.com
If you have any queries in the future, let us know.
Thank you.
Hello,
Actually, the feature regarding adding the widget for Tourbox by Songkick is not the feature which is provided by theme so we have mentioned earlier that the issue is not related with the theme.
Can you please mention which plugin are you using for Tourbox by Songkick because the issue also can be raised due to incompatibility of plugin with theme?
Also, Can you please provide us with specific screenshot what you are willing to do and which issue are you facing so that we will be clear about the issue? You can provide us screenshot with the help of lightshot.
https://app.prntscr.com/en/download.html
Regards.
Hello,
Please confirm whether the image is working or not from your side.
We are facing the issue as shown in the screenshot below :
Also, you can send the screenshot using light shot https://app.prntscr.com/en/download.html
Hope this clears your confusion.
Thank you.
Hello,
Actually, the issue you have reported is not related with our theme.
Also, if you want to add the code in your site then you can add the piece of code in your child theme.
If you have any queries regarding our theme, kindly let us know.
Thank you.
Hello,
If you face any problem/confusion when using our theme(if you want to use our theme) in future, then let us know.
Thank you.
Hello,
As per your query regarding the header image, to hide the header image you can follow the path Appearance > Customize > Header Image and hide the image.
To resize the image you can add the CSS following the path Appearance > Customize > Additional CSS
#header-banner-image { height: 200px; }You can manage height as per your requirement from above CSS in order to resize.
To remove the header image in the theme, you can add CSS following the path Appearance > Customize > Additional CSS
div#header-banner-image { display: none; }Hope this helps.
If you have further queries, let us know.
Thank you.
Hello,
As per your query regarding to move the tags, dates, etc to the bottom of the blog post, this is not available right now in the theme.
For the feature you are requesting, a core code customization is required. This feature beyond the support we offer for our product. In case if you want the feature in your site, you need to either hire a freelancer or our professional developer.
To hire our customizer, you can visit the link :
https://themepalace.com/hire-a-customizer/
Hope this clears your confusion.
Thank you.
Hello,
For your query regarding the header title, please add CSS code following the path: Appearance > Customize > Additional CSS
#page-site-header .page-title { color: #fff; }You can change the color of the header title by changing the color as per your requirement.
Hope this helps.
If you have further queries, let us know.
Thank you.
