Home Forums Pro Themes Education Hub Pro I want to refund my money

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #112861
    gaurav2im
    Participant

    Yesterday I have purchased Education Pro Theme but its not compatible with WPbAKERY Page Builder. So its useless for me, please initiate my refund as your refund policy. please.

    #112867
    wensolutions
    Keymaster

    Hello,

    Thank you for purchasing the Education Pro theme.

    The wpbakery Page Builder is not compatible with WP Travel. In the future, we will work on compatibility.

    To get the refund contact at

    Email: info[at]themepalace.com

    If you have any queries in the future, let us know.

    Thank you.

    #112869
    gaurav2im
    Participant

    I SENT THE EMAIL, PLEASE INITIATE MY REFUND ASAP.

    #112870
    gaurav2im
    Participant

    hOW MUCH TIME IT WILL TAKE TO REFUND?

    #112873
    wensolutions
    Keymaster

    Hello,

    Your email on the refund will be replied within a few days. Maximum it will go up to one week.

    You will get all your information via email.

    Regards.

    #112874
    gaurav2im
    Participant

    oh my God, you take days.. to reply an email? really?.. oi thought it will take a maximum 12 hours or less.. if you are taking too much time to reply an mail, then what type of support I will expect from you in the future. It is better that the theme was not compatible for my plugins otherwise i have to wait for days to solve my site errors..

    • This reply was modified 3 weeks ago by gaurav2im.
    #112900
    gaurav2im
    Participant

    Please refund my money. Still I haven’t received any reply via email. Please, please refund my money..

    #112936
    wensolutions
    Keymaster

    Hello,

    Actually, our official support team are always standby to answer each and every question of users as we would love to help our users and provide the precise fixes as soon as possible.

    Also, regarding refund, it takes some time for refund process so you will get refund and also you will be replied via email.

    If you have any queries further, let us know.

    Thank you.

    #113178

    Is your problem is done now, sir? I waiting for your answer

Viewing 9 posts - 1 through 9 (of 9 total)
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