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wensolutionsKeymaster
Hello @chilltick,
Reminder email means, to write email if they received the email or not? If received then when will you refund etc.
wensolutionsKeymasterHello,
Glad to help you.
If you have any issues further please let us know.
We would really appreciate if you could help us by rating our theme by following the link below:
https://wordpress.org/support/theme/travel-gem/reviews/
Thank you.
wensolutionsKeymasterHello,
Replace above given CSS with the CSS given below:
.home div#custom-header { display: none; } .home .panel-layout .panel-grid > div { padding: 0px 0; }
Hope this helps.
Thank you.
wensolutionsKeymasterHello @qiddo and @solanki1311,
First of all, thank you very much for using the pro version of the theme.
There will be no any issues upon upgrading to the pro version. The data that you have added will be there and you just need to go to customizer and manage the setting. But if you have any modification in the original theme file then all of your modification will be lost upon update to the recent version of the theme.
Hope this clears the confusion.
Thank you
wensolutionsKeymasterHello @chilltick,
Yes, it may take a while.
In the meantime, you can send the remainder email as well.
Thank you.
wensolutionsKeymasterHello @loisli,
Please add below given CSS in Additional CSS to resolve the issue.
div#custom-header { display: none; } .page .panel-layout .panel-grid > div { padding: 0px 0; }
Hope this helps.
Thank you.
May 7, 2019 at 12:44 am in reply to: Tagline centered to site title on iphone – would like to have it aligned left #97060wensolutionsKeymasterHello @kewaebray,
Please add below given CSS to align the description as per your requirement.
@media only screen and (max-width: 550px){ a.custom-logo-link { max-height: 20px; } } @media only screen and (max-width: 550px){ .site-description { margin-left: -170px; } } @media only screen and (max-width: 550px){ .site-title { margin-top: 10px; margin-top: 25px; } }
Hope this helps.
Thank you.
wensolutionsKeymasterHello,
Please provide us with your site URL along with the screenshot of the section you want customization in, so that we can help you further with the issue.
Hope to hear from you soon,
Regards!
wensolutionsKeymasterHello @houssain
Please refer to the given link for the detailed instruction regarding the theme setup : https://themepalace.com/instructions/themes/travel-insight-pro/
Please follow the instruction to setup the theme and if you face any issue, write back to us along with a clear screenshot so that we can help you further.
Also, if you want us to do the complete website setup, you can take help of Hire our Customizer service
Hope this helps,
For any further query/confusion, feel free to write back to us.
Regards!!
May 6, 2019 at 11:20 pm in reply to: Duplicate purchase by failed transaction on first purchase. #97055wensolutionsKeymasterWelcome 🙂
wensolutionsKeymasterHello,
Thank you very much for using the theme.
Actually, the theme is designed in such way and to make the caption appear in the popup photos requires higher code customization.
If you want such feature then you need to hire a professional developer.
To hire a developer, refer to below given link:
https://themepalace.com/hire-a-customizer
Let us know if you have any queries further.
Thank you.
wensolutionsKeymasterHello @chilltick,
Your PHP version is very low. We built all our theme in the WP version and PHP version environment. The issue you have mentioned may have arisen due to lower PHP version. So once we suggest you to use the recent versions and use the theme.
WordPress core team even recommends you to use the latest version of PHP and WordPress itself.
Link:https://wordpress.org/about/requirements/
Having said that, if you are not okay with the theme then we will definitely refund you.
Thank you.
wensolutionsKeymasterHello,
For the banner section please add below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS.
@media screen and (min-width: 768px){ .site-logo.f-left { width: 21%; } .header-ads.f-right { width: 78.5%; } }
As for the font size, currently, the theme does not have the option to manage it.
Thank you.
wensolutionsKeymasterHello @chilltick
Can you also mention the PHP version and the WordPress version that you are you are currently working so that we can help you resolve the issue and make the theme suitable for you?
Hoping to hear from you soon.
Thank you.
May 6, 2019 at 2:40 am in reply to: Change text size and add a line shift to BF-service title #96991wensolutionsKeymasterHello,
Please find the answer to your queries below:
Query 1:
Response : To separate the text of the title that is coming from the widget, high level of code customization is required and hence, for the changes to appear in you side, you need to hire our professional developer.Query 2:
Response : Please attach the below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS#custom-header::after { opacity: 0; }
Query 3 :
Response : In the widget section, you have the option to select the category along with the number of post you want to display and the length of excerpt. You can extend the length of excerpt from the option itself.Screeshot : http://prntscr.com/nkxeio
Hope this helps.
Feel free to reach us for any further query/confusion.
Regards!
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