Forum Replies Created
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April 29, 2019 at 12:20 am in reply to: reduce the top & bottom padding between the menu & logo #96305wensolutionsKeymaster
Hello,
Please attach the below given CSS by going to Admin Panel > Appearence > Customize > Additional CSS
header#masthead { padding: 6px 0; min-height: 70px; }
Hope this helps,
For any further query/confusion, feel free to write back to us,
Best Regards!!
wensolutionsKeymasterHello @dlnsparks
On inspecting your site URL, we found that the image size of the slider is fine and the space occupied seems to be normal.
However, if you are willing to use a small size image in the slider, use image with small height as the slider size will adjust in accordance to the size of the uploaded image itself.
Also, please once verify by using the image of 1421px x 560 px as the accurate size is 1421px x 560 px.
Hope this helps,
Let us know for any further query/consfuion,
Best Regards!!
wensolutionsKeymasterHello @dlnsparks
Can you please provide us with the screenshot of the area you want to place the content in, so that we can look forward for the fix precisely and provide you with the solution if possible ?
Hope to hear from you soon,
Regards!!
April 26, 2019 at 5:09 am in reply to: div .tour-info on Travel Base Pro breaking UI on mobile #96185wensolutionsKeymasterHello,
The tab is not working due to the conflict with the plugin “SG Optimizer” which we have fixed now by deactivating the respective plugin.
Also, to fix the issue in responsive view, add below given CSS in Additional CSS.
@media screen and (max-width: 782px){ html { margin-top: 46px !important; overflow: hidden; } }
Hope this works.
Thank you.
Regards!!
April 26, 2019 at 2:58 am in reply to: div .tour-info on Travel Base Pro breaking UI on mobile #96178wensolutionsKeymasterHello,
Thank you for the login detail.
We have fixed the issue and now the site works fine in the responsive view.
Let us know if there are any issues further.
Thank you.
April 26, 2019 at 2:39 am in reply to: Mobile Menu and Top Bar Menu inconsistently functioning (mobile devices) #96177wensolutionsKeymasterHello,
We will inspect the issues further and let you know.
Hoping for your kind co-operations.
Regards!!
April 26, 2019 at 1:48 am in reply to: div .tour-info on Travel Base Pro breaking UI on mobile #96173wensolutionsKeymasterHello,
When we inspected your site URL, we found that there are some issues in the console.
So we need your login detail for the further inspection of the issue.
So please send in your login in the email given below:
Thank you.
April 26, 2019 at 12:08 am in reply to: non riesco a creare una home page con le immagini scorrevoli #96161wensolutionsKeymasterHello @cfagathae,
Currently, we do not have the demo content available but we do have the theme official documentation that will help you set your site as in the demo.
Doc link: https://themepalace.com/instructions/themes/university-hub-pro/
Also if you have any confusion while setting up any of the sections then please let us know.
Thank you.
wensolutionsKeymasterHello,
First of all, thank you very much for using the theme.
To change the appearance as you have mentioned requires higher code customization so if you require then you can hire our professional developer.
To hire a developer, refer to below-given link:
https://themepalace.com/hire-a-customizer
Regarding your query about the license, all our premium themes comes with initial 1 year of Subscription. This means that you can download the updates and get private support forum access till 1 year of purchase date. But after one year, you will need to renew your subscription in order to continue downloading updates and get private support forum access. But this subscription has nothing to do with the usages of the theme to your site. You can use it in your site as long as you want it without renewing your subscription.
Hope this clears the confusion.
Thank you.
wensolutionsKeymasterHello @frau-inga,
Glad to help you.
If you have any issues further then kindly let us know.
Thank you.
wensolutionsKeymasterHello,
To resolve the issue please replace above given CSS with the CSS given below:
#latest-featured { padding-bottom: 0px !important; } @media screen and (min-width: 767px){ #latest-featured.col-3 article { min-height: 600px !important; } }
Hope this helps.
Regards!!
wensolutionsKeymasterHello,
When we inspected your site URL we found that the code works absolutely fine as you can see in the screenshot below.
The issue might have raised due to the cache so please once clear the cache and check the issue as it should work fine.
Thank you.
wensolutionsKeymasterwensolutionsKeymasterHello @heidi,
The option to remove the home content in the front page is only available in the Pro version of the theme.
So if you want the feature then you need to upgrade to the pro version. Not only this pro version comes with lots of other exciting feature and to know about them please refer to below given link:
https://themepalace.com/downloads/wen-corporate-pro/
Thank you.
wensolutionsKeymasterHello @heidi,
To make the image and the title unclickable, please add below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS.
#main-slider .cycle-caption { pointer-events: none; } #main-slider img { pointer-events: none; }
Including the eliminator slider in the front page requires higher code customization.
So if you want then you can hire our professional developer.
To hire a developer please refer to below given link:
https://themepalace.com/hire-a-customizer
Hope this helps.
Regards!!
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