Home Forums Free Themes  Travel Base Mobile Menu and Top Bar Menu inconsistently functioning (mobile devices)

This topic contains 7 replies, has 4 voices, and was last updated by  wensolutions 3 weeks, 3 days ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #96172

    Sakuna
    Participant

    Hey @support:

    Sometimes the mobile menu is not clickable. Same for the topbar menu downward arrow icon.

    Unfortunately, I don’t yet see a pattern to help explain why.

    Can you advise?

    #96177

    wensolutions
    Keymaster

    Hello,

    We will inspect the issues further and let you know.

    Hoping for your kind co-operations.

    Regards!!

    #98622

    Evan Fortier
    Participant

    Must perform usability testing for mobile apps.

    #98664

    wensolutions
    Keymaster

    Hello @evanfortier,

    We are not quite clear with your query, so can you please explain it properly so that we can help you further?

    Thank you.

    #102888

    spincastmarketing
    Participant

    I’m curious as to the resolution on this as well. My Mobile Navigation is not functioning properly. The drop downs do not work, it simply clicks through to the Parent page and won’t drop down the other options. Please let me know how to resolve this!

    #102924

    wensolutions
    Keymaster

    Hello @spincastmarketing,

    Thank you for using the theme.

    Regarding your query, when we tested the theme locally, the mobile menu is working fine.

    So the issue may have raised due to the conflict with other third-party plugins so please once verify the issue by deactivating the plugin one by one.

    If the issue still persists then kindly provide your site URL so that we can inspect the further and help you.

    Thank you.

    #102966

    spincastmarketing
    Participant

    Hello,

    I have gone through and disabled each plugin to test and it does not appear to be the issue.

    Please see the link to my site below and let me know if you need any other information or help from me.

    https://powderconvoy.com/

    Thank you so much for the quick response! You guys are awesome.

    Best,
    Mike @spincastmarketing

    #102988

    wensolutions
    Keymaster

    Hello @spincastmarketing,

    When we inspected your site URL, we found that you do not have the latest version(1.0.9) of the theme. So please once update to the latest version fo the theme and verify the issue.

    If the issue still persists then kindly let us know.

    Thank you.

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