Home › Forums › Free Themes › Travel Base › Mobile Menu and Top Bar Menu inconsistently functioning (mobile devices)
- This topic has 9 replies, 5 voices, and was last updated 6 years ago by
wensolutions.
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AuthorPosts
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April 26, 2019 at 1:43 am #96172
Jade
ParticipantHey @support:
Sometimes the mobile menu is not clickable. Same for the topbar menu downward arrow icon.
Unfortunately, I don’t yet see a pattern to help explain why.
Can you advise?
April 26, 2019 at 2:39 am #96177wensolutions
KeymasterHello,
We will inspect the issues further and let you know.
Hoping for your kind co-operations.
Regards!!
May 27, 2019 at 8:19 am #98622Evan Fortier
ParticipantMust perform usability testing for mobile apps.
May 27, 2019 at 11:24 pm #98664wensolutions
KeymasterHello @evanfortier,
We are not quite clear with your query, so can you please explain it properly so that we can help you further?
Thank you.
July 29, 2019 at 12:14 pm #102888spincastmarketing
ParticipantI’m curious as to the resolution on this as well. My Mobile Navigation is not functioning properly. The drop downs do not work, it simply clicks through to the Parent page and won’t drop down the other options. Please let me know how to resolve this!
July 29, 2019 at 11:30 pm #102924wensolutions
KeymasterHello @spincastmarketing,
Thank you for using the theme.
Regarding your query, when we tested the theme locally, the mobile menu is working fine.
So the issue may have raised due to the conflict with other third-party plugins so please once verify the issue by deactivating the plugin one by one.
If the issue still persists then kindly provide your site URL so that we can inspect the further and help you.
Thank you.
July 30, 2019 at 1:23 pm #102966spincastmarketing
ParticipantHello,
I have gone through and disabled each plugin to test and it does not appear to be the issue.
Please see the link to my site below and let me know if you need any other information or help from me.
Thank you so much for the quick response! You guys are awesome.
Best,
Mike @spincastmarketingJuly 30, 2019 at 11:59 pm #102988wensolutions
KeymasterHello @spincastmarketing,
When we inspected your site URL, we found that you do not have the latest version(1.0.9) of the theme. So please once update to the latest version fo the theme and verify the issue.
If the issue still persists then kindly let us know.
Thank you.
April 21, 2020 at 11:51 pm #121456Anonymous
InactiveI am experiencing similar problems but I have not troubleshooted
April 22, 2020 at 3:16 am #121472wensolutions
KeymasterHello @saccalo,
Can you please explain in detail regarding the issue you are facing so that we can help you?
Regards.
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AuthorPosts
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