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Hello @efriedri,
First of all, we would like to apologize for all the trouble you are facing and could you explain a bit about the issue that you are facing so that we can help you.
But in case if the theme did not fit in completely then you can definitely ask for the refund within the 30 day of purchase.
So send your refund request to info@themepalace.com with Order ID and purchase email address.
Thank you :).
Best Regards!!
Have a good day.
Hello @hueffert,
Glad that you figured out some of the features by yourself.
Now as for the query #3, The title of the post is visible very properly even though the post is assigned to multiple categories in blog page as you can see in below-given screenshots:
But as for the content whose few parts are hidden by the white background, it the design of the theme itself.
Hope this clears the confusion.
If you still have confusion then, please feel free to ask.
Best Regards!!
Have a good day 🙂 .
Hello @goldvision2010,
First of all thank you very much for using the free version of the theme.
Now to disable the link on the slider use below given CSS.
For this go to Admin Panel > Appearance > Customize > Additional CSS and paste below given CSS.
#main-slider a, #main-slider h3 { pointer-events: none; }Hope this helps.
If you have any issues further, please let us know.
Best Regards!!
Have a good day.
Hello @trotski518,
Can you provide the screenshot of the issue along with your site URL so that we could inspect further and help you?
Thank you 🙂 .
Best Regards!!
Hello @trotski518,
Actually, we are having trouble in understanding what exactly you meant by above post so please explain it properly so that we can help you further.
Best Regards!!
Hello @fieldinga,
In the Free version of the theme, the slider can only be set using the pages and the caption on the slider comes from the content area of the page that you have chosen to display in the slider.
So to add/edit the caption that appears in the slider just go to individual page edit screen and change the content included in the content area of the page.
Screenshot:
Hope this helps.
Best Regards!!
Have a good day 🙂 .
Hello @adamharrisuk,
When we locally checked the issue including the Pinterest link, it is displaying absolutely fine with the icon as you can see in below screenshot:
So make sure you have included the proper custom link of Pinterest while adding in the social menu.
Screenshot:
https://prnt.sc/ihmy1vYou have done everything right and still didn’t get the icon please share your site URL so that we could inspect further and help you.
Best Regards!!
Hello @donghaino1,
The option to change the color of the text at the top bar is not available. However, it can be changed using the custom CSS.
Now to change the color of the text in the top bar use below given CSS. For this go to Admin panel > Appearance > Customize > Additional CSS and paste below given CSS.
Top bar color:
Phone no. at top right:
.quick-contact a { color: #fe4a49; }Address and date at top right:
.top-nav ul li { color: #8e2541; }Menu text color at top left:
.top-nav-login ul li a { color: #8e2541; }Now to change the color of the text of drop-down menu use below given css.
.main-navigation ul li ul li a { color: #00b9eb; }Border at top:
.main-navigation > ul ul li:first-child { border-top: 5px solid #00b9eb; }You can change the color code as per your requirement.
Hope this helps.
If you have any query further, please let us know.
Best Regards!!
Hello @kitchentools,
Glad we could help you !!
If you have any issues further, please feel free to post your queries and we will happily help you further.
We will really appreciate if you could help us too by rating our theme in WordPress repo here:-
https://wordpress.org/support/theme/easy-commerce/reviews/
Best regards !!
Hello @ritotombe,
For some server, the GET Request is blocked so please make sure “GET Request” is enabled on your server.
Also please verify once the issue is related to server or not as well.
Thank you.
Best Regards!!
Hello @ehitchco,
At first our sincere apology in a delay in replying to you.
When we inspected your site URL, we found that the theme that is currently active on your site is not Education Hub pro so please clearly mention what exactly your issue is and on which theme so that we can help you.
Best Regards!!
Hello @gigigaskell,
The section below the slider is Featured block section.
You can enable the section by going to Admin Panel > Appearance > Customize > Featured Block > Featured Block Type.
You can also set the no of the column by going to Admin Panel > Appearance > Customize > Featured Block > Featured Block Options.
Hope this helps.
Best Regards!!
Hello @kitchentools,
To change the color of the rings in EC:Service use below given CSS.
For this go to Admin Panel > Appearance > Customize > Additional CSS and paste below given CSS.
.service-block-inner > a { background: #e4d414; }You can change the color code as per your requirement.
Hope this helps.
Best Regards!!
Hello @leipold-shop24,
We would like to apologize for the inconveniences.
Please make us clear the no. of the column you want to set for your shop page so that we can help you with the child theme since simply removing the filter is generating the error.
Thank you 🙂 .
Best Regards!!
Hello @n-katsaros,
Your queries have been answered below:
1) On the featured slider can you change the “Read More” link redirection to whatever page you want on each slider ?
Ans: The feature to change the READ MORE link in not available in the free version. In the premium version of the theme also if you used the option Images then you can link the image to your desired link but in case if you use page/post/tag/category there is no option to enter the custom links to link the page.
2) Can you edit the Site Title in order to be able to break it down to 2 words (e.g 1st word with bold, 2nd italic) ?
Ans: This is possible with the custom CSS. Once you bought the theme and set the site, please let us know so that we can help you on this.
Thank you.
Best Regards!!
