Forum Replies Created

Viewing 15 posts - 5,776 through 5,790 (of 8,657 total)
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    Posts
  • in reply to: Can I install the widgets in a subpage? #47479
    wensolutions
    Keymaster

    Hello @compleat,

    Actually we are having trouble in understanding your query . The primary sidebar , footer and Header Advertisement widget are shown in sub page as well .

    So please explain your query properly so that we could help you further .

    Hope this helps.

    Best Regards!!

    in reply to: Menu Scrolling & Hover problem #47478
    wensolutions
    Keymaster

    Hello @rlpeckhamcomcast-net,

    When we have inspected your site URL we found that you have not updated you theme to the latest version. Currently your theme version is 2.4 but the latest one is 2.5 so, please update to the latest version.

    You can also use CSS to solve the issue . For this go to Admin panel > Appearance > Customize > Additional CSS and paste below given CSS.

    .main-navigation ul ul {
        top: 41px;  
    }

    Hope this helps.

    Best Regards!!

    in reply to: More Font Awesome issues #47477
    wensolutions
    Keymaster

    Hello @schadenfreude,

    The paypal font awesome icon is not bundled within the theme so you are unable to show the icon.

    However you can still try to use the plugins to solve your issue .

    You can find many plugins and below is the link to one of them.

    https://wordpress.org/plugins/better-font-awesome/

    Note: We cannot assure 100% compatibility of the plugin with the theme as we have not done compatibility testing of the plugin with the theme.

    Hope this helps.

    Best Regards!!

    in reply to: Read More link after except text #47476
    wensolutions
    Keymaster

    Hello @sfennell,

    The feature you are looking for is currently not available in the theme.

    However you can achieve what you want with advance code customization.

    So, Our suggestion to you is to hire a professional developer for your customization, so that your theme will no be effected in any way.

    To hire a developer please follow the link below
    http://themepalace.com/hire-a-customizer/

    We hope it helps,

    Best Regards.

    in reply to: Carousel categorys #47475
    wensolutions
    Keymaster

    Hello @hirschan,

    The feature you are looking for is not available in the theme.

    Although it is possible for you to achieve your request on the theme with advanced code customization of the theme.

    Our suggestion to you is to hire a professional developer for your customization, so that your theme will no be effected in any way.

    To hire a developer please follow the link below
    http://themepalace.com/hire-a-customizer/

    We hope it helps,

    Best Regards.

    Have a good day .

    in reply to: Site not translating to mobile #47474
    wensolutions
    Keymaster

    Hello @laurendro,

    When we have inspected your site we found that you activated the mobile mode of the Jetpack .

    So please deactivate the mobile mode by going to Admin Panel > Jetpack > Settings > Optimise your site for smartphones and verify the issue .

    Screen shot :

    https://image.prntscr.com/image/J9PWDlz0ReGDelJB5Vl1xg.png

    Please kindly let us know if above steps does not solve your issue .

    Best Regards!!

    Have a good day.

    in reply to: Full width? #47473
    wensolutions
    Keymaster

    Hello @khayman,

    First of all thank you very much for your interest premium version of this theme .

    And yes the pro version does not have the option to make the content full width. However we can provide some CSS code to make the pages occupy full width .

    As you have shown the interest in pro version let us tell you that with pro version you can enjoy wide range of features. To know more about the pro version please refer to below link:

    http://themepalace.com/downloads/education-hub-pro/

    Hope this helps.

    For any query further please let us know .

    Best Regards!!

    in reply to: Header Right Widget Area #47471
    wensolutions
    Keymaster

    Hello @hirschan,

    To place the text closer to the logo use below given CSS.

    For this go to Admin Panel > Appearance > Customize > Additional CSS ans paste below given CSS.

    #header-widget{
    	width: clac( 100% - 200px );
    }
    .site-branding {
    	max-width: 200px;
    	width:100%;
    }

    Hope this helps.

    Best Regards!!

    Have a good day .

    in reply to: Change Video Widget Size #47470
    wensolutions
    Keymaster

    Hello @ndavis43521,

    Glad we could help you .

    Also we are unable to see the arrow after the video starts. As soon as the video starts the arrow will disappears and video just play fine.

    If you have any issue further please let us know .

    Hope this helps.

    Best Regards!!

    in reply to: site title #47469
    wensolutions
    Keymaster

    Hello @james-salisbury,

    You can change the font of the site title and site tagline by going to Theme options > Font Family Options > Site Title and Site Tagline .

    Similarly to change the font size you can use below given CSS.

    For this go to Admin Panel > Appearance > Customize > Additional CSS and paste below given CSS.

    .site-title {
        font-size: 22px;
    }
    
    .site-description {
        font-size: 12px;    
    }

    You can adjust the font size according to your requirement .

    Also, the feature to add the phone number in the header is not available in the theme . As much as we would love to help you this is beyond the support we offer for our product .

    Our suggestion to you is to hire a professional developer for your customization, so that your theme will no be effected in any way.

    To hire a developer please follow the link below
    http://themepalace.com/hire-a-customizer/

    We hope it helps,

    Best Regards.

    Have a good day .

    in reply to: Purchased an incompatible theme! #47413
    wensolutions
    Keymaster

    Hello @ghillcaslon-dudley-sch-uk,

    You are welcome.

    If you have any query further , please let us know.

    Best Regards!!

    in reply to: Purchased an incompatible theme! #47409
    wensolutions
    Keymaster

    Hello @ghillcaslon-dudley-sch-uk,

    In such case we are happy to refund you . To get the refund of the theme please contact at info@themepalace.com .

    However we never suggest to use the older version of WorsPress and PHP which is even mentioned in the requirement of WordPress article .

    Not only this all the latest theme are developed making it compatible with the latest version of the WordPress and PHP .

    Hope this helps.

    Best Regards!!

    in reply to: Purchased an incompatible theme! #47407
    wensolutions
    Keymaster

    Hello @ghillcas-dudley-sch-uk,

    The latest version of the theme is with the latest updates which is compatible with the latest version of WordPress and PHP.

    So it is always a good idea to keep your Versions updated .

    You can also refer to below link about getting the latest versions .

    https://wordpress.org/about/requirements/

    So our suggestion to you is please update your PHP version and WordPress version .

    Hope this helps.

    By the way thank you very much for buying the Pro Version .

    Best Regards!!

    in reply to: Logo too small? #47406
    wensolutions
    Keymaster

    Hello @lampir,

    After activating the child theme you need to re-enter the customizer setting. As it does not import the setting of parent theme you might find your site a bit messed up .

    However you can import the setting of your parent theme in your child theme by including a block of code in your child themes functions.php file.

    Please paste below given code in your child theme funstions.php file .

    https://gist.github.com/anonymous/3ee99fee10a7ce1b3c2f8b8514ef5025

    Hope this helps.

    Best Regards!!

    in reply to: Team Widget #47405
    wensolutions
    Keymaster

    Hello @kimmykool,

    To display 4 column use below given CSS.

    For this go to Admin Panel > Appearance > Customize > Additional CSS and paste below given CSS.

    .education_hub_widget_teams .teams-col-4 .team-item {
        width: 25% !important;
    }

    Hope this helps.

    Best regards!!

Viewing 15 posts - 5,776 through 5,790 (of 8,657 total)