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Home › Forums › Pro Themes › Travel Insight Pro › won’t load using WordPress
just bought the theme and following the instructions I have it on my laptop and in WordPress upload theme I can click on the file but when I click on upload theme I get a blank page and an error message… the operation couldn’t be completed. Is a directory” (NSPOSIXErrorDomain:21)
help very much appreciated
Hello,
Usually, this type of error message appears in safari browser. So, the issue may be related to browser.
For detail assistance regarding how to resolve the issue, please refer below given link:
https://ugetfix.com/ask/how-to-fix-error-nsposixerrordomain-on-safari-browser/
Hope this helps.
If issue still persist, let us know.
Thank you.
That’s a lot of work and with no guarantees. I tried it on Firefox and although I don’t get an error message neither does it load.
I have asked for a refund as really the uploading of a template should not be causing me so much work…
Hello,
If you are having that much trouble, please send refund request in below given email:
Email: info[at]themepalace.com
Regards.
Thank you – email sent 🙂
Hello,
You will get refund but it may take some time.
Regards.
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