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Hello; I’m facing a very strange issue. I’vbe just update wordpress and the theme at the very last version, but if I insert a video (youtube or example) in my page, I don’t see anything, only the framework..I’ve tried with stable plugins and also with the simple WordPress’s embedding feature.
Anyone could help me..?
Kind regards
BrunoHello,
Regarding your query, you can refer to the given screen record for reference as this will make you clear on how to add the youtube video.
https://www.loom.com/share/99ff98ec31aa4c39b8cd549497f42cb0
Also, we have updated to the latest version of the theme and WordPress and everything is working fine. So, please follow the screen record and add the video.
Hope this helps.
If you have further queries, kindly let us know.
Regards.
Hello; unfortunately doesn’t work. I tried also with other plugins. I have a lot of experience with WordPress and video embedded; here you are the result that I’m obtaining now:
a) under “development” area: it seems work
b) preview page; the page disappears
The same with others plugins
Any other suggests?
Thank you and kind regards.
BrunoHello,
Regarding your query, everything is working fine so please provide us the screen record of how you embedded the video so that we can inspect the issue and replicate the same on our side too. This will help us be clear and provide you the precise fix.
Regards.
Hello; with this script embedded the video appears:
OPTION INTERNAL VIDEO
<div class=”center”><video controls=”controls” width=”854″ height=”480″>
<source src=”https://www.consept.it/download/cpim_def.mp4″ type=”video/mp4″ /></video></div>In other words, it works with INTERNAL video sources, inside the domain consept.it
OPTION YOUTUBE VIDEO (external video source)
with youtube video, this is the embedding process:
https://test.consept.it/download/youtube_code.png
https://test.consept.it/download/youtube_code2.png
https://test.consept.it/download/youtube_resul.pngStrangely, during the building process I see the video, but not after publishing it..
Thank you and kind regards
BrunoHello,
Please provide us your site URL and login details at wensolution[at]gmail.com so that we can inspect further on the issue.
Hoping for your kind cooperation.
Regards.
Hello,
For now, we have deleted the details you provided but it is not safe that you send your login details in this public forum.
We are inspecting the issue you have mentioned and we will get back to you soon.
Regards.
Hello,
Regarding your query, when we inspected your site in detail we found that the plugin ‘Insert Headers and Footers’ has created the issue.
Once deactivate the plugin ‘Insert Headers and Footers’ and verify the issue.
Hope this helps.
If you have further queries, let us know.
Regards.
Hello; great! Really!
Thank you; and thank you also for cleaning the message with test site data over the forum…I’m thinking to write in gmail..Kind regards.
BrunoHello; I’m facing with the same problem with the version 3.4.1 of Education Hub Pro….After upgrading the theme, the video are not embedded as previous version…I inspected the headers but nothing happens..
Can you help me again..? The password are the sane as the previous support
Kind regards
BrunoHello,
Previously we had mentioned you about plugins conflict, once please verify by deactivating the third-party plugins one by one and inspect the issue.
If the issue still persists, please provide us with the screen record so that we can be more clear.
Regards.
Hello; now all the plugins are disabled; the only one active is Learndash that is fundamental for my e-learning activities. The problem appears with the new version of the Theme Education Hub Pro.
The videos embedded in the lessons simply are not loaded and the screen is empty; in normal condition appears a framework with the video embedded and the command too.Kind regards.
Bruno
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