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The Website is Designsewlutions.ca.
I recently updated my Blogism Pro theme to the current version and now I’m getting a fatal error message. My hosting people said that the current version has not been updated and that it has disabled the feature of the Heartbeat API. Their response,:“I have thoroughly investigated this issue and I can confirm that the page currently experiencing the issue (https://www.designsewlutions.ca/wp-admin/admin-ajax.php) is the WordPress heartbeat API.
08:31 AMIn short, this feature allows WordPress sites to update information on the screen without the entire page being refreshed.
08:32 AMIt seems like in this case, updating your theme has disabled this feature as the page is showing a 0.
08:32 AMI have made sure to check that this is not disabled by us in any way and I can confirm that the only way this feature can be disabled through SiteGround is with the Speed Optimizer plugin which I can confirm does not have this Heartbeat API disabled on your site.
In this case, it seems like the Blogism Pro theme is no longer compatible with modern WordPress or PHP versions. I did some research online and it seems like the last time it was updated was 6 months ago. ”
What do I do now?
Thank you@lindajerlamgmail-com, Could you please share us fatal error messages so that we could figure out the actual cause of the issue? We will inspect the issue and will release the update by fixing the issue
I cant post the email for some reason. So I put it on a page in my website, here’s the link to it.
Hope this works!https://www.designsewlutions.ca/for-psink/Appreciate for sharing the error log. It seems the issue arose during the theme-updating process. Sometimes for various reasons, the server fails to load an Ajax request.
Don’t worry about it it won’t happen regularly. This part of the code only runs while updating the theme and it won’t affect the site’s performance
This is the email I got
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with your theme, Blogism Pro. First, visit your website (https://www.designsewlutions.ca/) and check for any visible issues. Next, visit the page where the error was caught (https://www.designsewlutions.ca/wp-admin/admin-ajax.php) and check for any visible issues. Please contact your host for assistance with investigating this issue further. If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further. https://www.designsewlutions.ca/wp-login.php?action=enter_recovery_mode&rm_token=z0X3VNG5VHcgilkigAjZ23&rm_key=s2tTD8LFIe2vBZSitCJHQu To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires. When seeking help with this issue, you may be asked for some of the following information: WordPress version 6.6.1 Active theme: Blogism Pro (version 2.3.2) Current plugin: (version ) PHP version 8.2.23 Error Details ============= An error of type E_ERROR was caused in line 90 of the file /home/customer/www/designsewlutions.ca/public_html/wp-content/themes/blogism-pro/updater/theme-updater-class.php. Error message: Uncaught Error: Attempt to modify property “response” on bool in /home/customer/www/designsewlutions.ca/public_html/wp-content/themes/blogism-pro/updater/theme-updater-class.php:90 Stack trace: #0 /home/customer/www/designsewlutions.ca/public_html/wp-includes/class-wp-hook.php(326): EDD_Theme_Updater->theme_update_transient(false) #1 /home/customer/www/designsewlutions.ca/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(false, Array) #2 /home/customer/www/designsewlutions.ca/public_html/wp-includes/option.php(2544): apply_filters(‘site_transient_…’, false, ‘update_themes’) #3 /home/customer/www/designsewlutions.ca/public_html/wp-includes/update.php(599): get_site_transient(‘update_themes’) #4 /home/customer/www/designsewlutions.ca/public_html/wp-includes/class-wp-hook.php(322): wp_update_themes() #5 /home/customer/www/designsewlutions.ca/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #6 /home/customer/www/designsewlutions.ca/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home/customer/www/designsewlutions.ca/public_html/wp-admin/includes/class-theme-upgrader.php(513): do_action(‘upgrader_proces…’, Object(Theme_Upgrader), Array) #8 /home/customer/www/designsewlutions.ca/public_html/wp-admin/includes/ajax-actions.php(4319): Theme_Upgrader->bulk_upgrade(Array) #9 /home/customer/www/designsewlutions.ca/public_html/wp-includes/class-wp-hook.php(324): wp_ajax_update_theme(”) #10 /home/customer/www/designsewlutions.ca/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #11 /home/customer/www/designsewlutions.ca/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #12 /home/customer/www/designsewlutions.ca/public_html/wp-admin/admin-ajax.php(192): do_action(‘wp_ajax_update-…’) #13 {main} thrown
@lindajerlamgmail-com, Could you please let us know when you got this email? Is this a recent one or older email
@lindajerlamgmail-com, We have released the update for the theme please update the theme.
Let us know if you are getting same issue even after the update
How do I update the theme? There is no flag on my dashboard saying it needs to be updated..
I see that another theme, which I don’t use, says update needed, but not Blogism Pro.@lindajerlamgmail-com, Hmm strange
As you can see in the below screen record, there is a update options for the theme
https://www.awesomescreenshot.com/video/31486451?key=4030de8972337470323be1eb3e7e49ffCould you please share your email address? We will provide you a latest zip of the theme so that you will be able to upload zip manually
This is the email I got from WordPress that started the whole thing.
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with your theme, Blogism Pro.
First, visit your website (https://www.designsewlutions.ca/) and check for any visible issues. Next, visit the page where the error was caught (https://www.designsewlutions.ca/wp-admin/admin-ajax.php) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.”
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.6.1
Active theme: Blogism Pro (version 2.3.2)
Current plugin: (version )
PHP version 8.2.23Error Details
=============
An error of type E_ERROR was caused in line 90 of the file /home/customer/www/designsewlutions.ca/public_html/wp-content/themes/blogism-pro/updater/theme-updater-class.php. Error message: Uncaught Error: Attempt to modify property “response” on bool in /home/customer/www/designsewlutions.ca/public_html/wp-content/themes/blogism-pro/updater/theme-updater-class.php:90
Stack trace:
#0 /home/customer/www/designsewlutions.ca/public_html/wp-includes/class-wp-hook.php(326): EDD_Theme_Updater->theme_update_transient(false)
#1 /home/customer/www/designsewlutions.ca/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(false, Array)
#2 /home/customer/www/designsewlutions.ca/public_html/wp-includes/option.php(2544): apply_filters(‘site_transient_…’, false, ‘update_themes’)
#3 /home/customer/www/designsewlutions.ca/public_html/wp-includes/update.php(599): get_site_transient(‘update_themes’)
#4 /home/customer/www/designsewlutions.ca/public_html/wp-includes/class-wp-hook.php(322): wp_update_themes()
#5 /home/customer/www/designsewlutions.ca/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#6 /home/customer/www/designsewlutions.ca/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /home/customer/www/designsewlutions.ca/public_html/wp-admin/includes/class-theme-upgrader.php(513): do_action(‘upgrader_proces…’, Object(Theme_Upgrader), Array)
#8 /home/customer/www/designsewlutions.ca/public_html/wp-admin/includes/ajax-actions.php(4319): Theme_Upgrader->bulk_upgrade(Array)
#9 /home/customer/www/designsewlutions.ca/public_html/wp-includes/class-wp-hook.php(324): wp_ajax_update_theme(”)
#10 /home/customer/www/designsewlutions.ca/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
#11 /home/customer/www/designsewlutions.ca/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#12 /home/customer/www/designsewlutions.ca/public_html/wp-admin/admin-ajax.php(192): do_action(‘wp_ajax_update-…’)
#13 {main}
thrownWe have released the update by fixing the issue. If you are unable to update theme from dashboard provide your email to us, we will share a link to latest version of theme. You can share email to prashant.themepalace@gmail.com
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