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Home › Forums › Pro Themes › Education Hub Pro › My license key is not showing in my account
here is a copy of my receipt. I can not find a record of my purchase in my account. i need my license key.
Thanks,
Lydia Anderson
ransaction details
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Payment sent to Theme Palace, LLC
April 5, 2018 at 1:02:30 PM EDTTransaction ID: 6WC681847F2219600
Payment Status: COMPLETED
Gross amount
-$49.00 USD
We have no postal address on file
Order details Quantity Price Subtotal
Education Hub Pro
1 $49.00 USD
$49.00 USD
Purchase Total $49.00 USD
Your Payment
Purchase Total-$49.00 USD
Sales Tax$0.00 USD
Shipping Amount$0.00 USD
Handling Amount$0.00 USD
Insurance Amount$0.00 USD
Gross Amount-$49.00 USD
PayPal Fee$0.00 USD
Net Amount-$49.00 USD
Invoice ID45f5bcedd4732fd583fc65501658e95b
Paid to
Theme Palace, LLC
The receiver of this payment is Verified
http://themepalace.com/
themepalace.llc@gmail.com
Payment Sent tothemepalace.llc@gmail.com
Custom69434
Funding details
Funding Type: Credit Card
Funding Source: -$49.00 USD – MASTER CARD ending in x-3628
This transaction will appear on your bill as PAYPAL *THEMEPALACE
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Hello @lydia-anderson,
First of all thank you very much for buying the pro version of the theme also would like to apologize for the trouble.
Please refer to below given link to be more clear on the issue.
http://themepalace.com/tutorials/activate-themes-license/
Further, if the problem still continues please contact to respective department via the email address given below:
Thank you.
Best Regards!!
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