Home Forums Pro Themes Education Hub Pro My license key is not showing in my account

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  • #70166
    Lydia Anderson

    here is a copy of my receipt. I can not find a record of my purchase in my account. i need my license key.
    Lydia Anderson
    ransaction details
    Payment sent to Theme Palace, LLC
    April 5, 2018 at 1:02:30 PM EDTTransaction ID: 6WC681847F2219600
    Payment Status: COMPLETED
    Gross amount
    -$49.00 USD
    We have no postal address on file
    Order details Quantity Price Subtotal
    Education Hub Pro
    1 $49.00 USD
    $49.00 USD
    Purchase Total $49.00 USD
    Your Payment
    Purchase Total-$49.00 USD
    Sales Tax$0.00 USD
    Shipping Amount$0.00 USD
    Handling Amount$0.00 USD
    Insurance Amount$0.00 USD
    Gross Amount-$49.00 USD
    PayPal Fee$0.00 USD
    Net Amount-$49.00 USD
    Invoice ID45f5bcedd4732fd583fc65501658e95b
    Paid to
    Theme Palace, LLC
    The receiver of this payment is Verified
    Payment Sent tothemepalace.llc@gmail.com
    Funding details
    Funding Type: Credit Card
    Funding Source: -$49.00 USD – MASTER CARD ending in x-3628
    This transaction will appear on your bill as PAYPAL *THEMEPALACE
    Need help?
    Go to the Resolution Center for help with this transaction, to settle a dispute or to open a claim.

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    Hello @lydia-anderson,

    First of all thank you very much for buying the pro version of the theme also would like to apologize for the trouble.

    Please refer to below given link to be more clear on the issue.


    Further, if the problem still continues please contact to respective department via the email address given below:


    Thank you.

    Best Regards!!

Viewing 2 posts - 1 through 2 (of 2 total)
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