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This topic has 5 replies, 2 voices, and was last updated 5 years, 7 months ago by wensolutions.

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November 12, 2016 at 11:36 pm #23243

sts0541
Participant

Thanks for the free plugin. Works good in plain list format, but when using accordion faq display type, only shows FAQ question, but does not toggle to the answer. I am using wordpress version 4.6.1. Thanks for your help.

November 13, 2016 at 5:29 am #23246

wensolutions
Keymaster

Hello @sts0541,

Please share with us your Website URL to the page you are using the FAQ Plugin so that we can inspect your browser and suggest you a possible fix for the issue.

Best Regards !!

November 14, 2016 at 3:22 pm #23328

sts0541
Participant

Here is the URL: http://www.modelrailroadingforbeginners.com/faq/

Thanks

November 14, 2016 at 11:02 pm #23354

wensolutions
Keymaster

Hello @sts0541,

We have inspected your website and it seems like the error in accordion is being caused by the js error due to the conflict with the “Autoptimize” plugin in your website.

Please try disabling the plugin and see if it resolves the error.

Please let us know if it resolves the issue.

Hope this Helps,

Best Regards !!

November 15, 2016 at 3:40 pm #23394

sts0541
Participant

That did the trick. Works like a champ now. Thank you very much for your support.
Great plugin !

November 15, 2016 at 10:30 pm #23399

wensolutions
Keymaster

Glad we could help !!

Please feel free to post in your queries here if you have any problems in the future.

We would also really appreciate it if you could take an extra effort to rate our Plugin here : https://wordpress.org/support/plugin/wp-easy-faqs/reviews/

Best Regards !!
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