Home Forums Pro Themes WEN Travel Pro Activation Help Needed

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  • #179221
    Holly WINTRIP
    Participant

    I bought this Theme, but it is not activated on Bluehost. How do I activate it?

    Also, I don’t know if the following relates to this but…

    When I am logged into Theme Palace I see this

    “You have not activated the license for WP Documentation Pro. Go to settings to activate your license.”

    When I click on settings to activate the license I get this message

    “Sorry, you are not allowed to access this page.”

    #179222
    sanam
    Keymaster

    Hello, @HWINTRIP4 To active the license key please go to Appearance >> Theme License and insert your license key there and click save change as you can see on the image below.
    https://www.awesomescreenshot.com/image/22878728?key=10706a85bb16bb992440afce304e10f2

    Regards,
    Themepalace

    #179243
    Holly WINTRIP
    Participant

    I do not have a space to enter the license key. It looks like I can’t upload the pic of what I see here either. 🙁

    #179248
    sanam
    Keymaster

    Can you please share your dashboard login through our contact form? we will check the issue from our end.
    here is the link
    https://themepalace.com/contact-us/

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