- This topic has 7 replies, 2 voices, and was last updated 6 years, 7 months ago by
.
-
Posts
-
Hi, all of a sudden my blog home page no longer shows my excerpt and “read more” button. I didnt fiddle with any settings. I have checked the theme settings and it is still set at showing 40 characters in the excerpt and a “read more” button. It’s totally dissapeared. Please help. http://www.thewinegirlcapetown.co.za
Hello @leannebeattie,
When we checked the theme locally it is working absolutely fine .
So please make sure you have entered the content at content area of the posts .
Screen shot :
https://image.prntscr.com/image/TB1-rslbSlGG7Jz395_zrA.png
Kindly let us know if the issue is still not resolved .
Best Regards!!
Have a good day .
Hi
Thank you so much for the reply. Yup, its all there but it is still not working.
Screen shot here:https://www.dropbox.com/s/441c6qieskt6e1r/wine%20girl%20blog%20not%20working.jpg?dl=0
Now I am getting this error… screen shot:
https://www.dropbox.com/s/1elyqjq0pi3uju3/error.png?dl=0
General 400?
Regards,
Hello @leannebeattie,
As we have checked locally with the theme for the issue, the issue was no found on our side.
To debug the issue further, could you please follow the steps here :
- Check by Updating the plugin to latest available version ( V. 2.1 )
- Check by deactivating any third party plugins one by one to check and see for fix
If the steps does not resolve the issue, please provide us your WordPress Login Credentials through our official support e-mail : support[at]wensolutions.com so that we can check and resolve the issue further.
Best Regards !!
Hi sorry, one more question. In order to fix this issue, should I speak to Events Manager plugin to resolve or should I speak to you guys?
Hello @leannebeattie,
While we have tested the issue with the free version of the Events Manager plugin we are unable to recreate the issue on our side locally.
It is highly unlikely that the issue has been caused by the theme itself and also the plugin has not been tested for compatibility with the theme.
Our suggestion would be to check the plugin settings that might be causing the issue and tweaking settings in the plugin.
You can also choose to Hire a Professional Customizer to check and resolve the issue for the site by going the link here :
http://themepalace.com/hire-a-customizer/
Best Regards !!
- You must be logged in to reply to this topic.
