Home Forums Pro Themes Tourable Pro Cannot Complete One Click Demo Import

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  • Author
    Posts
  • #151534
    James Scherber
    Participant

    I’m receiving this error message: Error: Widget import data could not be read. Please try a different file.

    No data is being imported.

    #151536
    James Scherber
    Participant

    This is the full message:

    —Downloaded files—
    The import files for: Tourable Pro Demo were successfully downloaded!
    Initial max execution time = 30
    Files info:
    Site URL = http://villamoira.com
    Data file = /home2/villamoira/public_html/wp-content/uploads/2021/06/demo-content-import-file_2021-06-01__20-38-07.xml
    Widget file = /home2/villamoira/public_html/wp-content/uploads/2021/06/demo-widgets-import-file_2021-06-01__20-38-07.json
    Customizer file = /home2/villamoira/public_html/wp-content/uploads/2021/06/demo-customizer-import-file_2021-06-01__20-38-07.dat
    Redux files:
    not defined!

    —Importing widgets—
    Error: Widget import data could not be read. Please try a different file.

    —Importing customizer settings—
    Error: The customizer import file is not in a correct format. Please make sure to use the correct customizer import file.

    —ocdi/after_import—

Viewing 2 posts - 1 through 2 (of 2 total)
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