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Hi,
For some time the ability to filter blog articles by tag, category or collection has been broken. Visually, I see a split screen/blank white page. Inspecting the source, I see this error:
There has been a critical error on this website.
Any ideas? If I change my website’s theme to one of the WP out of the box themes like twentytwentyfour, that feature works.
I no longer have an active license- I purchased it in 2019. But when I check my license, it says there are no upgrades available, so it doesn’t seem worthwhile to renew it as there appear to be no updates to it.
Thanks,
JeffThe issue may arise due to plugin conflict. You can troubleshoot your site by disabling all the plugins. In most cases, the third-party plugins are responsible for this kind of issue. While troubleshooting the site disable all the plugins and check if the problem still exists. In case there is no issue, you may activate plugins one by one to find out which one is responsible for the issue. Once you find out, you can deactivate that plugin or get support from the official plugin author
You can use the Health Check plugin to troubleshoot the site. Here is the link to the plugin
https://wordpress.org/plugins/health-check/You can visit the demo site of Magazine New pro – there is no such issue with the theme
https://themepalacedemo.com/magazinews-pro/category/education/Regarding updates, Updates available only show for active licenses. The current version of the theme is 1.0.9 and you are using 1.0.2
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