Home Forums Pro Themes Clean Commerce Pro Color Customization & Home page CC:Call To Action Issue

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  • #70452
    Giampiero Vecchio
    Participant

    Hello, Just replaced the free one with the pro version.
    1. Once I have completely changed the default colors at everywhere I still find some parts of the site in defoult color and I’am not able to figure out where I’m wrong.

    2. I have placed the CC.CTA into the home page but it just show me the button without any title or description nor the background image;

    Please help and let me know if some screenshot may be useful or if I can do something to help

    My Best Regards,
    Giampiero Vecchio

    #70512
    wensolutions
    Keymaster

    Hello @giampiero-vecchiotrendbv-com,

    As the option key for free and premium themes are stored separately in the WordPress database, upgrade to the pro theme might reset the customizer values that are specific to the pro version of the theme.

    Please check and verify the settings in the pro theme in the customizer and check if the settings are saved.

    If you are still having trouble with the layout, please provide us your website URL so that we can check the issue further.

    Best Regards !!

    #70516
    Giampiero Vecchio
    Participant

    Thanks,

    I’m sure the all settings on new Pro version are saved.

    The above point 2 is solved but I still can’t change some parts od woocommerce color: I still see original orange into them even if I have changed and saved other colors (everywhere) finally there’s no longer orange color at any place.

    Moreover I have discovered another problem that I’am not able to solve by myself: If I put inside any page any CC widget, the https layer stop to work and the browser says “this connection is not secure”

    The website address is: https://hampercrime.com/
    As it currently is in maintenance mode, you can display it by [[login details removed]]

    Please let me know if there’s something I can do to help

    #70532
    wensolutions
    Keymaster

    Hello @giampiero-vecchiotrendbv-com,

    We will check on the issue and post the fix for the issue accordingly here.

    Also, Please do not post your login details to the public forum for security reasons. In case of login info requirements we would be handling the ticket through our support official e-mail support[at]wensolutions.com

    Best Regards !!

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