May 9, 2020 at 6:48 am #122843
I bought a paid version of University Hub Pro yesterday.
But today I can’t download the demo from the site.
Advise how to download demo data, or return the money for the purchased version.
Taras KrainykMay 11, 2020 at 3:49 am #122952
Regarding your query, there is no demo file to directly set up the site like the demo. But you can manually set up the theme the same as the demo by following the instruction.
If you have any queries while setting up the theme, kindly let us know.
Also, regarding refund, we’d be happy to refund if we are not able to satisfy you with our support assistance at the end.
Regards.May 11, 2020 at 5:04 am #122959
Thanks for the answer.
Please send me all the images that are on the demo version of the site.
Taras KrainykMay 11, 2020 at 7:09 am #122967
Regarding your demo data import, you can install and activate the recommended plugins and follow the instruction below to get same demo in your site.
Hope this helps.
If you have further queries, let us know.
Regards.May 11, 2020 at 7:21 am #122969
The plugin does not work.May 11, 2020 at 7:22 am #122970
Catch Themes Demo Import
Before you begin, make sure all the required plugins are activated.
Пропустити це сповіщення.
There are no predefined import files available in this theme. Please upload the import files manually!
Пропустити це сповіщення.
Catch Themes Demo Import is a simple and easy-to-use demo importer WordPress plugin that allows you to import the theme demo data (design and content placement) you desire in just a single click.
Importing demo data (post, pages, images, theme settings, …) is the easiest way to setup your theme. It will allow you to quickly edit everything instead of creating content from scratch.
When you import the data, the following things might happen:
No existing posts, pages, categories, images, custom post types or any other data will be deleted or modified.
Posts, pages, images, widgets, menus and other theme settings will get imported.
Please click on the Import button only once and wait, it can take a couple of minutes.
Manual demo files upload
Choose a XML file for content import:
Choose a WIE or JSON file for widget import:
Choose a DAT file for customizer import:
Import Demo Data
No import files specified!
Catch Themes & Catch Plugins Tabs
If you want to turn off Catch Themes & Catch Plugins tabs option in Add Themes and Add Plugins page, please uncheck the following option.
Turn On Catch Themes & Catch Plugin tabsMay 11, 2020 at 7:27 am #122971
There are no predefined import files available in this theme. Please upload the import files manually!May 11, 2020 at 7:40 am #122973
“We have added a demo import option in University Hub Pro version 2.6 onwards. So, if you are using an older version. First, updated to the latest version and follow the instructions below:”
The documentation says about version 2.6.
And on May 8 I bought version 2.5.
Why so?May 12, 2020 at 3:09 am #123047
We will fix the demo import option.
As for now please refer to the official demo and if you find any confusion then kindly let us know.
Regards.July 31, 2020 at 9:17 am #130108
Good morning Taras,
How did they fix your issue with download demo data? I have the same problem and can’t get any help, can you please tell me if you were able to get the demo data. Any help is greatly appreciated.
GeraldJuly 31, 2020 at 11:52 am #130122
I did not receive the demo data. I don’t know if this error has been fixed.
Taras KrainykJuly 31, 2020 at 12:09 pm #130123
Thank you Taras,
Last question, did they send you all the images and plugins for this theme?
Thank you for your reply
GeraldJuly 31, 2020 at 12:19 pm #130124
I uploaded the image manually. There are free services for downloading images on the Internet.
Plugins also downloaded yourself. They are also free.July 31, 2020 at 12:29 pm #130125
Thank you once again because I can’t get any help from Themepalace. They keep saying look at the document and the document is no help. I’m sorry for contacting you but I saw that you had the same problem.
I’m not sure what plugins are needed for this theme but can you list the names of the plugins and I will download them.
Thank you so much
GeraldAugust 4, 2020 at 1:21 am #130351
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