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Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 17, 2018 at 1:16 am #85233
    Gerrit Bouma
    Participant

    I have just downloaded the payment version but I am getting an empty ZIP file. Can you tell me where to enter the license key in the free version?

    November 17, 2018 at 10:38 am #85274
    wensolutions
    Keymaster

    Hi Gerrit

    Have you purchased the Education Hub Pro theme? If so you should activate the Premium theme instead of the free theme to input the license key.

    Please refer to this article to know how you can install and activate the purchased theme:

    http://themepalace.com/tutorials/how-do-i-install-the-themes/
    http://themepalace.com/tutorials/activate-themes-license/

    November 18, 2018 at 5:29 am #85304
    Gerrit Bouma
    Participant

    Yes I have purchased (nov. #17) the Education Hub Pro theme. But I download in WordPress version 1.9.7. In that version I can’t find to put in de License key. I can’t download de pro-version 2.9. By download I recieve a emptie ZIP-file. I do not have the theme that I paid for now.

    November 19, 2018 at 1:31 pm #85401
    Gerrit Bouma
    Participant

    I have download de ZIP-file with the Windows browsers Microsoft Edge. It is now oke!

    November 20, 2018 at 10:57 pm #85496
    wensolutions
    Keymaster

    Hello gerrytb,

    Glad that your issue is fixed.

    Let us know if you have any issues further.

    Thank you.

    Regards!!

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