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  • Author
    Posts
  • #172051
    Jennifer Vardzel
    Participant

    I purchased a theme and you sent me a receipt for my purchase, but I cannot locate where to download my theme. My dashboard states I have made no purchases and have no downloads. HELP!

    #172057
    Psink
    Keymaster

    Can you please report this issue through our contact form
    Here is the link – https://themepalace.com/contact-us

    #172061
    Psink
    Keymaster

    We have fixed a system issue. Can you please download a theme file from this link
    https://themepalace.com/my-account/

    #177587
    Emma Liddle
    Participant

    THIS JUST HAPPENED TO ME TOO – WHERE IS MY THEME I JUST PURCHASED?

    #177714
    Psink
    Keymaster

    Hello @LYDCOTTGLAMPING, If you have purchased the theme you will get the email with the theme download link in your mail. Please check your email, if you don’t receive any purchased email. Please login to the Themepalace site and go to the My Account tab from the menu there you will get the link to download the theme

    Please contact us if you get any issues downloading the theme

Viewing 5 posts - 1 through 5 (of 5 total)
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