Home Forums Pro Themes WEN Corporate Pro Dropdown Menu not working

This topic contains 6 replies, has 2 voices, and was last updated by  wensolutions 3 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #78481

    internetbydesign
    Participant

    I have activated WEN Corporate Pro, but the drop-down menus are not working. They disappear when you try to move down to it.

    My staging site is password protected so I will need a secure way to provide an account for you to log in and view it.

    #78494

    wensolutions
    Keymaster

    Hello @internetbydesign,

    When we tested the theme locally, the drop-down menu is working absolutely fine as you can see in the demo of the theme as well.

    http://demo.wenthemes.com/wen-corporate-pro/

    So we have to inspect your site in particular so please provide the site URL in the email given below:

    wensolution@gmail.com

    In the meanwhile, if you have activated ant third party plugin then please deactivate them and verify the issue.

    Thank you.

    Best Regards!!

    Have a good day :).

    #78798

    internetbydesign
    Participant

    Any update? I provided the details as requested shortly after you replied

    #78906

    wensolutions
    Keymaster

    Hello @internetbydesign,

    Actually, we have not received any email.

    So can you please resend it so that we can look for the issues.

    Email:

    wensolution@gmail.com

    PS: we would like to apologize for the inconveniences.

    Thank you

    #78934

    internetbydesign
    Participant

    You may wish to check your email security as I can see that someone opened the email, and also went to the staging site

    I have re-sent the email.

    #79043

    internetbydesign
    Participant

    Any update? My client is getting annoyed 🙁

    #79364

    wensolutions
    Keymaster

    Hello @internetbydesign,,

    We would really like to apologize for the delay in replying to you.

    Also, we just got your login detail and fix the issues of the dropdown menu by adding some custom CSS in Admin Panel > Appearance > Customize > Additional CSS.

    If you have any issues further then please let us know.

    Thank you.

    Regards!!

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