- This topic has 5 replies, 2 voices, and was last updated 6 years, 9 months ago by
.
-
Posts
-
Hi,
I’ve noticed my Editor option has disappeared, could someone advise me how to restore this option?
I’m using Wen Business Free.
I believe that i have to uninstall the theme and then re-install it but will my website still look the same as before? Sorry never done this before!
Thanks
SimonHello @simons,
Please follow below given steps :
– Temporarily disable all plugins to see if it does resolve your issue
– Temporarily switch to another theme such as Twenty Fifteen or other theme.
– If nothing helps, try to install a new theme to see if you it is allowed and you have access to that feature as well.The data of the customizer is stored in the database and if you use the same database then all the customizer setting will be there . So please follow above steps and verify the issue .
Hope this helps .
Best Regards!!
Have a good day .
Hi,
I have tried your suggestions above but none have sorted out my problem.
Any other suggestions?
Kind regards
SimonHello @simons,
Please provide the screenshot of the issue so that we could inspect further and help you.
Thank you.
Best Regards!!
I have sorted out the problem.
My wp-config.php file had the option set as follows (‘DISALLOW_FILE_EDIT’, true). I have now amended this to false and the editor option is there!
Thanks for your help
Simon
Hello @simons,
Glad that you figured out the issue by yourself.
If you have any issues further, please feel free to post.
Thank you.
Best Regards!!
Have a good day 🙂 .
- You must be logged in to reply to this topic.
