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  • January 28, 2017 at 3:38 pm #30226
    brenkworth
    Participant

    When I go to “customize” I see the following error on the right screen and nothing I change takes effect:

    Non-existent changeset UUID.

    Any ideas?

    January 28, 2017 at 11:12 pm #30235
    wensolutions
    Keymaster

    Hello @brenkworth,

    While we have tried to replicate the issue with the latest WordPress and Education Hub Pro theme version ( V.2.4 ) we could not recreate the issue on our side.

    While the issue was reported as a bug in the dev. phase of the latest WordPress version, as we can see in the link here, https://core.trac.wordpress.org/ticket/39128 The debug has been suggested to disable the caching plugins.

    For the resolution of the issue, please try and check disabling your Caching plugin ( If you have installed any ) in the site. You can also further debug by disabling other third party plugins one by one to find the cause of the error.

    Please write back to us if the steps above does not resolve the issue.

    Hope this Helps,

    Best Regards !!

    January 29, 2017 at 4:47 pm #30294
    brenkworth
    Participant

    Hi – as it turns out there was a problem with the last WordPress update. I had to reset the core files and then re-install the wordpress update and all seemed to work fine.

    Thanks for always responding so quickly!

    Barb

    January 29, 2017 at 10:39 pm #30297
    wensolutions
    Keymaster

    Hello @brenkworth,

    Glad that your issue is solved .

    But if you have any question regarding the theme and if you require further assistance, please do not hesitate to contact us at any time.

    Best Regards!!

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