Home Forums Pro Themes Graduate Pro Events and Staff Pages not working – TP Education Not Working

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  • #69794
    Sarah Greenwald
    Participant

    TP Education doesn’t seem to be working right. I have spent hours trying to figure this out. It seems I have everything set up correctly and I read the other post about this problem and tried it the best I could but it didn’t do anything. I can’t figure it out. When I go to the event and staff pages while logged in to wordpress it works fine. But when I log out it brings up a blank page with absolutely nothing on it. Help!!

    http://www.mukwonagostringacademy.com

    Thank you.

    #69830
    wensolutions
    Keymaster

    Hello @msasarah,

    When we inspected your site URL we found that the “Staff” page is working fine as you can see in below-given screenshots:

    http://prntscr.com/j44mkk

    So if there is anything further or if we are missing something please let us know.

    Thank you.

    Best Regards!!

    #69909
    Sarah Greenwald
    Participant

    Ok, but when you click on one of the staff members, the individual staff page does not show up. Yes, the main staff page listing the staff members works but from the home page AND from the staff page, if you click on a staff member, it does not bring up their biography/staff description.

    For the events it is the same problem. The events show up on the main event page and the home page but when you click on the individual event it does not show the actual event details/post.

    This problem has not been resolved. The answer you gave did not apply to my original question. If I can’t get this resolved I would like a refund. $50 is a lot to pay for a template that has a defective plugin.

    #69933
    wensolutions
    Keymaster

    Hello @msasarah,

    Even when we checked the individual post page, we did not find such issue i.e. the page is displaying fine as you can see in below given screenshots:

    Screenshot:
    https://prnt.sc/j4mcyi

    Though it is displaying fine when we checked, please once go to Admin Panel > Settings > Permalinks and save the existing setting by clicking on ” Save Changes” .

    Thank you.

    Best Regards!!

Viewing 4 posts - 1 through 4 (of 4 total)
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