Home Forums Pro Themes Academic Pro feature content and widget locked on place

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  • #53162
    ike henry
    Participant

    hi there,
    the feature content is not working for me (3 column horizontal). is vertical and I can’t change it to horizontal. also, the widgets are all locked. i can’t delete them.
    here’s a screen shot.
    http://www.isuvpuwssp.com/wp-admin/customize.php?return=%2Fwp-admin%2Fpost.php%3Fpost%3D1649%26action%3Dedit&changeset_uuid=9d9685be-e9a1-40c0-a3b3-242f0e477599

    thanks

    #53199
    wensolutions
    Keymaster

    Hello @akishmer,

    First of all we would like to request you that please post your query in the support forum of respective theme . When we inspected your site URL we found that you are using Education Hub Pro not Academic Pro .

    Also we found that you have not activated the featured content section so you need to activate them at first by going to Admin Panel > Appearance > Customize > featured Content > featured Content Type > Enable Featured Content and chose the option Home Page only from the dropdown .

    Now select the option page/post as per you wish to display in this section .

    You can refer to below link as well.

    http://themepalace.com/instructions/themes/education-hub-pro/#doc-featured-content-10

    Also every widget has delete option at the bottom of the widget so if you don’t want any particular widget anymore then you can delete them by clicking in delete button .

    Hope this helps .

    Best Regards!!

    #60566
    Tony Thomas
    Participant

    Your documentation is lacking. No, that reply did not help
    me at all.

    I am not able to edit or access the Featured Content.

    Can you please help my sending screenshots or a quick
    video.

    Thank you,
    Tony

    #60579
    wensolutions
    Keymaster

    Hello @tonythomas7,

    Please follow below given steps below .

    For Featured Page :

    Step 1: Create the pages with your desired content and upload your desrired image in featured image Section.
    Screenshot:

    https://image.prntscr.com/image/8bn1Rq59QU2idkhhWqsAmQ.png

    Similarly create other pages.

    Step 2: Go to Admin Panel > Appearance > Customize > Featured Content > Featured Content Type and select Featured Page in option “Select Type” .

    Step 3. Finally select the pages that you have create in Admin Panel > Pages to display in Featured Content Section.
    https://image.prntscr.com/image/LOshqahyQ-KNcSoTbuh2eg.png

    Similaly follow same process if you select the option “Featured Posts” .

    Hope this helps.

    Best Regards!!

    #60591
    Tony Thomas
    Participant

    Perfect!

    Can a small video be placed in that section instead of an image?

    #60593
    wensolutions
    Keymaster

    Hello @tonythomas7,

    The theme does not have such feature currently and as much as we would love to help you with this we are unable to do as it requires higher code customization.

    Our suggestion to you is hire a professional developer so that your code is not affected in any way .

    To higher the developer please follow below link:

    http://themepalace.com/hire-a-customizer/

    Thank you.

    Best Regards!!

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