Home Forums Pro Themes Biography Pro Header Image cannot be changed (Biography Pro)

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  • #12729

    I upgraded from Biography to Biography Pro without changing the header image (I had a custom image already) and it continued to work fine. Now I want to change it, but when I go to “Site Identity” in the “Header Image” section there’s no image. If I select an image, it shows up in the header image section, but does not change on the site.



    As much as we would love to help the issue you are currently explaining does not seem to replicate on our test site.
    So we would like to request you to send your back-end login details at support[at]wensolutions.com

    So that we can see form your back-end if you have done anything wrong.
    Best Regards!!!


    By using your login received in our email, we have checked your back-end. Please update your current theme (version 1.6) to the latest version 1.7 and re-verify this issue.

    If you have have the same issue, please let us know again.

    Thank you.


    If you are trying to change the custom header for individual pages, please go to each of your page editor section . There you would find Banner Image under Layout Options section.

    From this section, you can change the custom header image for individual pages. It has been tested in your backend and is working well.

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