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I recently updated our school web page to the EducationHub theme. Now, I can’t log in to the admin panel! The login page is present, but there are not entry boxes to add my username and password. How can I fix this?
First off, is there any error showing in your admin login panel ? Also can you elaborate on whether you have update the WP to latest version or just switch to Education Hub theme? Are there any plugins updated during that course as well?
Secondly, edit your wp-config.php file and set define(‘WP_DEBUG’, true) to see any error generating from theme or a plugin itself.
If possible please post in your site URL so that we could try to figure out the behind this issue.
Thank you.
Our site address is: http://www.saintmarylancaster.org
I believe we are running the latest version of WP, and I switched to the EducationHub theme.
I can’t get to the admin panel to make any changes to the wp-congfig.php file.
I’m grateful for any help.
Now, I can’t log in to the admin panel! The login page is present, but there are not entry boxes to add my username and password. How can I fix this?
As we browse through your site URL to your login page as http://www.saintmarylancaster.com/wp-login.php we can see the entry boxes for username and password as shown in the screenshot below
Make sure you use the correct username and password to login your admin dashboard. Switching theme has nothing to do with modifying user login information in your database. So problem should be other than the theme switch case.
If you need any further help, please write us back.
Ok, am able to get to the admin panel now. I think it was a matter of not seeing things the same way. Thank you.
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