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Hi,
I bought and installed the Travel Insight Pro template for my WordPress website. Everything seems fine until I went into the “customize” section where I’m supposed to be able to set all the new features but nothing is working. For example when I click on “enable slider section”, nothing happens (but I have content that should appear there).
How can I use the template ? Thanks in advance.
Hello,
When we inspected on our side, everything is working fine and enable disable is functioning properly as in the screen record below:
https://www.loom.com/share/690c7eeb4ee34014958f8f7e7752a015
Once verify by publishing the update you made.
Also please send us the screen record or screenshot of the section so that we can inspect the issue. And please provide us your site URL.
If you have further queries, let us know.
Regards.
Thanks for your reply.
Here’s my site : https://bonsplansvoyage.be/
Slider section is enabled, set to show posts and published and still, nothing shows up : https://pasteboard.co/IYBhmlt.jpg
Same with all the other options of the pro template.
Hello,
Regarding your query related to enabling slider, we inspected your site and found that you haven’t set your home page to a static page.
To set the page to static and appear as slider, you can add CSS following the path Admin Panel > Appearance > Customize > Homepage Setting and select static page. To be more clear, you can refer to the screen record given below:
https://www.loom.com/share/6bcd2778af34424baea3599e92b27f9d
Hope this helps.
Regards.
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