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Hello @azimkgz,
When we tested the theme locally, the header image feature is working fine. Also, the previously added image gets removed.
Screenshot:
So if you have installed any third party plugin then please deactivate them and verify the issue.
Thank you.
Regards!!
Hello.
I ve done what you recomended, to deactivate other plugins. I did it and tryied to change the image, unfortunatelly same issue still there.
Below i ve attached a video of setting the image.
So, what can be the reason of the problem???Hello @azimkgz,
We could not find the video record.
So please once provide the login detail so that we can help you further.
Email to send the login detail.
Thank you.
Regards!!
Hello @azimkgz,
Yes, we did and also have already replied you that we could not access your site so reinform after fixing the issue.
Thank you.
Hello @azimkgz,
Actually, the site did not open so we could not access the login page.
So can you please fix your site issue so that we could not access and fix the issue?
Thank you.
Regards!!
Hello @azimkgz,
No, can you please once try yourself and let us know.
We have tried but could not as your login page display info as “your site could not be accessed”.
Thank you.
Regards!!
it`s opens when i type adven-life.com/wp-admin
Do you have a whatsapp or skype, so we can communicate?Hello @azimkgz,
Have you activated any security plugin and provide access to only certain IP address? Is so please provide the access to us as well so that we check the issue.
Screen record:
https://www.useloom.com/share/42e6e7b5043740d289cc3a950caea49aOr you can even use CSS to replace the header image and for this use below given CSS.
div#banner-image { background-image: url(http://adven-life.com/wp-content/themes/pleased-pro/assets/uploads/header-image.jpg) !important; }Here replace the URL of the image with your image.
Hope this helps.
Regards!!
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