Home Forums Pro Themes Pleased Pro How to change default heaeder image?

This topic contains 14 replies, has 2 voices, and was last updated by  wensolutions 3 weeks, 4 days ago.

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #87478

    AzimKGZ
    Participant

    i cannot change default header image, i`m setting new ones but the default image is not going away

    #87494

    wensolutions
    Keymaster

    Hello @azimkgz,

    When we tested the theme locally, the header image feature is working fine. Also, the previously added image gets removed.

    Screenshot:

    http://prntscr.com/lxrgnk

    So if you have installed any third party plugin then please deactivate them and verify the issue.

    Thank you.

    Regards!!

    #87496

    AzimKGZ
    Participant

    Hello.
    I ve done what you recomended, to deactivate other plugins. I did it and tryied to change the image, unfortunatelly same issue still there.
    Below i ve attached a video of setting the image.
    So, what can be the reason of the problem???

    #87501

    wensolutions
    Keymaster

    Hello @azimkgz,

    We could not find the video record.

    So please once provide the login detail so that we can help you further.

    Email to send the login detail.

    wensolution@gmail.com

    Thank you.

    Regards!!

    #87502

    AzimKGZ
    Participant

    Do you mean login the access to web-site?

    #87503

    wensolutions
    Keymaster

    Hello @azimkgz,

    Yes, because we could not generate the issue on our side.

    Regards!!

    #87504

    AzimKGZ
    Participant

    i ve sent you already. Check your email please.

    #87505

    AzimKGZ
    Participant

    Did you get email?

    #87506

    wensolutions
    Keymaster

    Hello @azimkgz,

    Yes, we did and also have already replied you that we could not access your site so reinform after fixing the issue.

    Thank you.

    #87511

    AzimKGZ
    Participant

    did you get a new email with right password? was you able to get access to the web-site?

    #87584

    wensolutions
    Keymaster

    Hello @azimkgz,

    Actually, the site did not open so we could not access the login page.

    So can you please fix your site issue so that we could not access and fix the issue?

    Thank you.

    Regards!!

    #87655

    AzimKGZ
    Participant

    Hi There
    Was you able to get the access for my web-site?

    #87661

    wensolutions
    Keymaster

    Hello @azimkgz,

    No, can you please once try yourself and let us know.

    We have tried but could not as your login page display info as “your site could not be accessed”.

    Thank you.

    Regards!!

    #87663

    AzimKGZ
    Participant

    it`s opens when i type adven-life.com/wp-admin
    Do you have a whatsapp or skype, so we can communicate?

    #87675

    wensolutions
    Keymaster

    Hello @azimkgz,

    Have you activated any security plugin and provide access to only certain IP address? Is so please provide the access to us as well so that we check the issue.

    Screen record:
    https://www.useloom.com/share/42e6e7b5043740d289cc3a950caea49a

    Or you can even use CSS to replace the header image and for this use below given CSS.

    div#banner-image {
        background-image: url(http://adven-life.com/wp-content/themes/pleased-pro/assets/uploads/header-image.jpg) !important;
    }

    Here replace the URL of the image with your image.

    Hope this helps.

    Regards!!

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