Home Forums Pro Themes Music Freak Pro I need a refund

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  • #122881
    Matthew Mucklow
    Participant

    This theme is flashing and blinking in the theme editor when elementor is installed. It also will not allow me to change the color of my text to white, only grey. I need a refund
    Payment: 122741
    Payment Status: Complete
    Payment Method: PayPal
    Date: May 7, 2020
    Subtotal: $59.00
    Total Price: $59.00
    Invoice: Download Invoice
    License Keys:
    Music Freak Pro

    #122942
    wensolutions
    Keymaster

    Hello,

    We would like to apologize for your inconvenience.

    Regarding your query, you can go through the instructions of the respective theme to set up the theme on your site and to get the fixes.

    https://themepalace.com/instructions/themes/music-freak-pro/

    You can also provide us with the screenshots/screen record by highlighting the sections where you felt a difficult/found issue for a fix so that we can provide you with ways to fix it.

    Also, please explain in detail about the queries that you had, along with your site URL so can we can help you by inspecting. The issue might have raised due to third party plugin conflict so you can inspect by deactivating plugins one by one.

    Also, regarding refund, we’d be happy to refund if we are not able to satisfy you with our support assistance at the end.

    If you have further queries/confusion, kindly let us know.

    Regards.

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