Home › Forums › Pro Themes › Magazine Plus Pro › I purchase pro theme but it not working
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wensolutions.
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November 9, 2018 at 8:44 pm #84349
Amarjeet Punia
Participanthello sir,
I was purchase pro key and activate it but not it work till only free version working
so please give halp and activat on my websiteNovember 9, 2018 at 10:21 pm #84350wensolutions
KeymasterHi Amarjeet,
Installation of free theme and premium theme is different. Please refer to this tutorial for installing and using the licensing key after purchasing the theme.
http://themepalace.com/tutorials/how-do-i-install-the-themes/
http://themepalace.com/tutorials/activate-themes-license/
If the issue still persists, please provide us the further details and screenshot where the issue is occurring.
November 10, 2018 at 11:30 pm #84405Amarjeet Punia
ParticipantI am done all step till add website and save it but after it wham I open desbhboard and go to Appearance there is no option of Theme Licence?
so please help me whate I am doing?November 11, 2018 at 7:34 am #84413wensolutions
KeymasterHi,
Theme License menu should appear when you activate the premium theme Magazine Plus Pro theme. Can you confirm you’ve activated the purchased theme?
If still the issue persists, please temporarily disable other plugins to see if any plugin conflict with this theme.
November 20, 2018 at 12:01 am #85442Amarjeet Punia
ParticipantSir I have activate my premium theme Magazine in three time again-2 but this theme licence colume not appear?
my website is http://WWW.HABNEWS.IN
Please tell me what I am do?
Premium theme Magazine have activated but it not till functional ?
if it not?
So please refund my moneyNovember 20, 2018 at 11:39 pm #85503wensolutions
KeymasterHello @habnews098,
We would like to apologize for the trouble.
When we tested the latest version of the theme, the license filed is available in the Admin Panel > Appearance as you can see in the below given screenshot:
Also please make sure you have activated the pro version of the theme i.e. Magazine Plus pro not Magazine Plus.
Even after activating the pro version, if you still found the issue then kindly let us know.
Thank you.
Regards!!
November 23, 2018 at 12:35 am #85649Amarjeet Punia
ParticipantSir now again confirm you I have activate my website but theme licence option not become.
you show me a screenshot as that not come Magazine Plus pro in my admin.
till now Magazine Plus only.November 24, 2018 at 11:39 pm #85752Amarjeet Punia
ParticipantSIR AFTER ACTIVATE ME WEBSITE NOT APPEARS Magazine Plus pro on my deshboard .
I think this is fake system .
so tell me about refund my money.November 24, 2018 at 11:47 pm #85753Amarjeet Punia
ParticipantMy purchase I’D is 84260
Dated on 8th Nov.2018
There is no solution of my problem .
Why not appear after activate my website of Magazine Plus pro in my Deshboard?
in my Deshboard only free version shown not Plus pro?November 26, 2018 at 1:02 am #85810wensolutions
KeymasterHello @habnews098,
After the activation of the pro version, the license filed must appear in the Admin Panel > Appearance.
Even after the activation of the theme, there is no file to enter the license then there might have been something wrong.
Can you please provide your login detail so that we can inspect further and help you solve your issue?
You can send the login detail in the email given below:
Thank you.
Regards!!
November 26, 2018 at 9:36 pm #85896Amarjeet Punia
ParticipantOK SIR
I WILL SENT A DETAIL BY MY MAIL ID
HABNEWS1@GMAIL.COMNovember 26, 2018 at 11:08 pm #85901wensolutions
KeymasterNovember 28, 2018 at 3:38 am #85982wensolutions
KeymasterHello @habnews098,
When we inspected your backend detail from the login you have sent, we found that you don’t have the pro version of the theme. You have just activated the free version.
And for your information, you don’t need the license to use the free version. You can use it for free.
Screenshot:
Hope this clears the confusion.
Thank you.
Regards!!
November 29, 2018 at 5:10 pm #86100Amarjeet Punia
ParticipantWHAT IS THIS?
I HAVE ALREADY PURCHASED PRO VERSION
I HAVE ALSO GIVE YOU PURCHASE ORDER NO.
PURCHASE ORDER NO IS # 84260November 29, 2018 at 5:17 pm #86101Amarjeet Punia
ParticipantI HAVE ALSO PROVIDE THEME PLACE LOGIN ID AND PASSWORD .
YOU ALSO FUND HERE ABOUT MY PURCHASE DETAILS
I WILL AGAIN SAND EMAIL FOR DETAILS OF MY THEME PLACE LOGIN OK
SO PLEASE DON’T MAKE ME FOOL.
PLEASE HELP ME -
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