Home Forums Pro Themes Magazine Plus Pro I purchase pro theme but it not working

Viewing 15 posts - 1 through 15 (of 16 total)
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    Posts
  • #84349
    Amarjeet Punia
    Participant

    hello sir,
    I was purchase pro key and activate it but not it work till only free version working
    so please give halp and activat on my website

    #84350
    wensolutions
    Keymaster

    Hi Amarjeet,

    Installation of free theme and premium theme is different. Please refer to this tutorial for installing and using the licensing key after purchasing the theme.

    http://themepalace.com/tutorials/how-do-i-install-the-themes/

    http://themepalace.com/tutorials/activate-themes-license/

    If the issue still persists, please provide us the further details and screenshot where the issue is occurring.

    #84405
    Amarjeet Punia
    Participant

    I am done all step till add website and save it but after it wham I open desbhboard and go to Appearance there is no option of Theme Licence?
    so please help me whate I am doing?

    #84413
    wensolutions
    Keymaster

    Hi,

    Theme License menu should appear when you activate the premium theme Magazine Plus Pro theme. Can you confirm you’ve activated the purchased theme?

    If still the issue persists, please temporarily disable other plugins to see if any plugin conflict with this theme.

    #85442
    Amarjeet Punia
    Participant

    Sir I have activate my premium theme Magazine in three time again-2 but this theme licence colume not appear?
    my website is http://WWW.HABNEWS.IN
    Please tell me what I am do?
    Premium theme Magazine have activated but it not till functional ?
    if it not?
    So please refund my money

    #85503
    wensolutions
    Keymaster

    Hello @habnews098,

    We would like to apologize for the trouble.

    When we tested the latest version of the theme, the license filed is available in the Admin Panel > Appearance as you can see in the below given screenshot:

    http://prntscr.com/lkyzu4

    Also please make sure you have activated the pro version of the theme i.e. Magazine Plus pro not Magazine Plus.

    Even after activating the pro version, if you still found the issue then kindly let us know.

    Thank you.

    Regards!!

    #85649
    Amarjeet Punia
    Participant

    Sir now again confirm you I have activate my website but theme licence option not become.
    you show me a screenshot as that not come Magazine Plus pro in my admin.
    till now Magazine Plus only.

    #85752
    Amarjeet Punia
    Participant

    SIR AFTER ACTIVATE ME WEBSITE NOT APPEARS Magazine Plus pro on my deshboard .
    I think this is fake system .
    so tell me about refund my money.

    #85753
    Amarjeet Punia
    Participant

    My purchase I’D is 84260
    Dated on 8th Nov.2018
    There is no solution of my problem .
    Why not appear after activate my website of Magazine Plus pro in my Deshboard?
    in my Deshboard only free version shown not Plus pro?

    #85810
    wensolutions
    Keymaster

    Hello @habnews098,

    After the activation of the pro version, the license filed must appear in the Admin Panel > Appearance.

    Even after the activation of the theme, there is no file to enter the license then there might have been something wrong.

    Can you please provide your login detail so that we can inspect further and help you solve your issue?

    You can send the login detail in the email given below:

    wensolution@gamil.com

    Thank you.

    Regards!!

    #85896
    Amarjeet Punia
    Participant

    OK SIR
    I WILL SENT A DETAIL BY MY MAIL ID
    HABNEWS1@GMAIL.COM

    #85901
    wensolutions
    Keymaster

    Hello @habnews098,

    Thank you.

    We will look for the issue and let you know.

    Regards!!!

    #85982
    wensolutions
    Keymaster

    Hello @habnews098,

    When we inspected your backend detail from the login you have sent, we found that you don’t have the pro version of the theme. You have just activated the free version.

    And for your information, you don’t need the license to use the free version. You can use it for free.

    Screenshot:

    https://prnt.sc/lnxz7o

    Hope this clears the confusion.

    Thank you.

    Regards!!

    #86100
    Amarjeet Punia
    Participant

    WHAT IS THIS?
    I HAVE ALREADY PURCHASED PRO VERSION
    I HAVE ALSO GIVE YOU PURCHASE ORDER NO.
    PURCHASE ORDER NO IS # 84260

    #86101
    Amarjeet Punia
    Participant

    I HAVE ALSO PROVIDE THEME PLACE LOGIN ID AND PASSWORD .
    YOU ALSO FUND HERE ABOUT MY PURCHASE DETAILS
    I WILL AGAIN SAND EMAIL FOR DETAILS OF MY THEME PLACE LOGIN OK
    SO PLEASE DON’T MAKE ME FOOL.
    PLEASE HELP ME

Viewing 15 posts - 1 through 15 (of 16 total)
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