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  • #22885
    sretzlaff
    Participant

    Hello,

    I purchased the WEN Corporate PRO Theme and having the following issues:

    When I use the customize option all images show up good. (services icons, search, and back to top) However when I save and go to active site they do not show. Why are they not showing on the active site?

    website = farcom.com

    TIA, Scott

    #22973
    wensolutions
    Keymaster

    Hello @sretzlaff,

    We have inspected your website and it is seen that the Font Awesome icons are not being loaded and displayed in your website as your website is blocking the font.

    The issue seems to be with the htaccess file of your website rather than of the theme.

    Kindly, go through the link here for the resolution of the issue : http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co

    Hope this Helps,

    Best Regards !!

    #23329
    sretzlaff
    Participant

    I have tried this and images still do not show up. What else can I do or did I not do it right?

    #23353
    wensolutions
    Keymaster

    Hello,

    Please go to Dashboard -> Settings -> General and let know your WordPress Address (URL) and Site Address (URL) option’s values.

    A little heads up, if the above mentioned options have this value : http://farcom.ipage.com/

    Change it to http://farcom.com/

    Hope it helps.
    Regards.

    #23372
    sretzlaff
    Participant

    Ok I have changed that now and still no images for the icons. Any other ideas?

    #23408
    wensolutions
    Keymaster

    Hello,

    We have checked your website and it seems like your “Site Address” is still not changed.

    Please share with us the screenshot of your Dashboard -> Settings -> General so that we can check the value set in the setting and provide you further assistance accordingly.

    Best Regards !!

    #23421
    sretzlaff
    Participant

    Ok I missed the other one. It is changed and all looks like working now. Thanks for your help.

    #23466
    wensolutions
    Keymaster

    Glad to know your issue has been resolved !!

    If you have any further queries / Future Issues please feel free to post them here.

    Best Regards !!

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