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Hi! I just installed the theme on my site and tried to import the demo data using “One Click Demo Import”.
However, it showed the below error:
An error occurred while fetching file from: https://abcde.com/wp-content/themes/musicsong/assets/demo-data/musicsong-customizer.dat!
Reason: 403 – Forbidden.How can I fix this?
Hello @katherine,
First of all thank you very for using the theme.
When we tested for the issue in our side, the demo data is imported as you can see in below given screenshot:
The error may be related to the authentication. So please contact your host and report the issue. Also, make sure to clear the cache.
Thank you.
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