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  • #47348
    Adam Williams Jr

    I’ve reached out to host and they advised the following:

    “We have allowed outgoing connection for the API themepalace.com. You need to contact theme provider and ask them to provide you correct API for this as that will certainly help.”

    Site is inactive.

    Please Advise.


    Hello @utopianic01,

    Please check your license.txt in your theme folder after you download it.

    Theme Palace provides an API key and please make sure you have entered the correct API key that is provided by the Theme Palace.

    Screen shot :

    Also, verify whether you are having different WordPress Address (URL) and Site Address (URL) or not . Your WordPress Address (URL) and Site Address (URL) has to be identical.

    Also please contact to info@themepalace.com if you require any information further .

    Hope this helps.

    Best Regards!!

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