Hello @Mckenzie
Well, i guess something is missing. Please reset your site using the wp reset plugin. Then active all the plugins recommended for the theme.
– catch themes demo import
– wp travel
– jetpack
after activating all plugins Go to Admin panel >> Appearance >> Theme palace demo import, there you will find a place for demo import. Importing may take a little bit more time, wait until it’s done
Hope this will helps you
Regards,
Psink