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  • June 27, 2017 at 3:50 pm #46265
    Alain17
    Participant

    Jetpack galleries are not visible with Academic

    If I change the theme of my blog, galleries are visible.

    Could you help me to fix this, please ?

    Thanks a lot

    June 28, 2017 at 12:16 am #46287
    wensolutions
    Keymaster

    Hello @alain17,

    As far as we have checked locally the gallery is working fine .

    Please post your site URL so that we could look further into the issue .

    Hope you understand .

    Best Regards!!

    June 28, 2017 at 12:43 am #46289
    Alain17
    Participant

    Hi,

    My site : https://www.peche-en-kayak-alain17.fr/peche-en-corse-en-kayak-octobre-2015/

    On this page, there are galleries named [gallery type="rectangular" size="academic-category-image" ids="1915,1914,1913"] and [gallery type="rectangular" size="medium" ids="1920,1919"]

    They are not visible as galleries
    Thanks for your help

    Alain

    June 28, 2017 at 1:30 am #46291
    Alain17
    Participant

    Hi,

    the homepage slideshow doesn’t work too.

    (2 slides)

    Thanks for your help.

    Alain

    June 28, 2017 at 3:31 am #46292
    wensolutions
    Keymaster

    Hello @alain17,

    If you have installed any third party plugins then please try disabling them and check the issue of gallery .

    Similarly for the slider section, you have to go to Admin Panel > Appearance > Customize > Static Front Page and set the front page display to A static page. Assign the pages for Front page and post page .

    Then go to Admin Panel > Appearance > Customize > Sections > Slider > Enable on and select the option Static Frontpage from the dropdown.

    Hope this helps.

    Best Regards!!

    June 28, 2017 at 1:19 pm #46335
    Alain17
    Participant

    Gallery don’t work when Yoast seo is installed.

    June 29, 2017 at 12:07 am #46354
    wensolutions
    Keymaster

    Hello @alain17,

    When we have checked the gallery with the basic setting even with the Yoast seo the gallery seems to work fine .

    However we have not done compatibility testing with the plugin so gallery may not have worked while activating the Yoast seo plugin .

    Issue might have caused due to cashing issue also, we would to request you check your setting properly and verify the issue.

    Hope this helps.

    Best Regards!!

    June 29, 2017 at 12:40 am #46355
    Alain17
    Participant

    Which informations do you need exactly about setting ?

    June 29, 2017 at 1:01 am #46356
    wensolutions
    Keymaster

    Hello @alain17,

    We have to check the setting for the plugins which fall beyond the scope of the support .

    And as much as we would love to help you on this, this is beyond the support we offer for our product .

    Our Suggestion to you is to hire a developer.

    To hire a developer please follow the link below
    http://themepalace.com/hire-a-customizer/

    We hope it helps,

    Best Regards.

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