Home Forums Pro Themes Clean Corporate Pro Latest news widget

This topic contains 12 replies, has 2 voices, and was last updated by  wensolutions 1 week ago.

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  • #85141

    Linda Erlam
    Participant

    I have the Latest News widget set up in the front page widget area of InTHeJamMusic.com. The system automatically inserts the ‘Read More’ text at the end of the excerpt. Clicking the Read More goes to another page with just that excerpt and another ‘read more’ insert. Clicking that does nothing.
    How do I get the first ‘Read More’ to show the whole post, not just the excerpt with ‘read more.’
    Thank you.

    #85732

    Linda Erlam
    Participant

    Can I help with any additional information? I would really like to get this cleared up; it’s important to have the read more feature actually work because publishing the whole post on the first page is not a good idea at all.
    Thank you.

    #85809

    wensolutions
    Keymaster

    Hello @lindajerlamgmail-com,

    When we inspected your site URL we found that the theme that is currently active in your site is not the Clean commerce pro.

    Since the theme is not clean commerce we really could not help you with this.

    Let us know if you have any issue related to our theme further.

    Thank you.

    Regards!!

    #85830

    Linda Erlam
    Participant

    That’s right. It’s the Clean Corporate Pro, where this thread is.
    <img src=”http://tracylynnmusic.com/wp-content/uploads/2018/11/Screen-Shot-2018-11-26-at-5.43.48-AM.png” alt=”Shows thread for widget problem” /

    #85836

    Linda Erlam
    Participant

    This is the link to the screen shot. I don’t know why the insert isn’t working on this entry.

    #85837

    Linda Erlam
    Participant

    And now the insert link isn’t working. How do I insert a screen shot? sometimes it works, sometimes it doesn’t. Very frustrating. And I don’t want to download a other application like the screen shot software, everywhere else editors accept links.. this one doesn’t.

    #85900

    wensolutions
    Keymaster

    Hello @lindajerlamgmail-com,

    Clicking on the “Read more” button of the post in the latest news section will lead you to the single post page where you will see the detail of the post.

    Please have a look into the screen record below:

    https://imgur.com/a/oeqUgp4

    So in your case for the further inspection please, please activate the clean corporate pro theme and provide the URL.

    Thank you.

    Regards!!

    #85906

    Linda Erlam
    Participant

    That link you sent leads to a video of an egg in rollers, I have no idea how this relates to my problem.

    I made an error on the website name, sorry, but the same problem exists on both sites.
    As I can not get the images to upload, this is the url of the website — you will have to copy and paste it to see the problem in action:
    the website:http://inthejammusic.com/
    Scroll down to ‘what happens at a workshop’. There is a picture and an excerpt plus ‘read more’
    This is the Clean Corporate: Latest News widget in the Front Page widgets area.
    Clicking on the ‘read more’ takes the reader to another page which has the picture and the excerpt and the ‘read more’ prompt again .
    Clicking on that ‘read more’ prompt displays the same picture and the ‘read more’ prompt again.
    It does NOT direct to the full page.,

    #85909

    wensolutions
    Keymaster

    Hello @lindajerlamgmail-com,

    As we have mentioned that the widget is working fine locally. So please check out your permalink structure if you have changed anything or not?

    Also, have a look into the permalink structure of our post from the single post page and your single post page.

    https://imgur.com/a/PXgp6Qv

    If you have changed then please revert back so that the read more link will lead to the single post page.

    Thank you.

    Regards!!

    #86226

    Linda Erlam
    Participant

    Please go back to the site and look again. On the screen capture you sent, you did not scroll down to the text portion of the ‘what happens at a workshop’ redirect from the front page area widget. If you had, you would have seen that the system is re-printing the excerpt with another ‘read me’ button. Which just refreshes the excerpt, it is not printing the entire post.
    And this problem has nothing to do with the permalink post name clarification, the issue existed before the permalink change was made. I reported this problem several months ago,and was told it would be ‘fixed’ but it hasn’t been that I can see.

    #86258

    wensolutions
    Keymaster

    Hello @lindajerlamgmail-com,

    When we inspected your site we found that the single post page is not displaying the “Read More” link anymore i.e. it is working fine.

    Screenshot:

    http://nimb.ws/pJ0MeH

    Let us know if there is any issue further.

    Thank you.

    Regards!!

    #86259

    Linda Erlam
    Participant

    I had to remove the front page widget, Latest News, because the read more tag did not work, as I said in several emails. The client got angry so I had to change to a page post instead. I reported this problem over 2 weeks ago, and she had no more patience.

    #86288

    wensolutions
    Keymaster

    Hello @lindajerlamgmail-com,

    We would really like to apologize for the inconveniences.

    But we did look for the issue but could not generate the issue on our side.

    Can you please provide the login detail in the mail address below so that we can inspect the issue further and help you?

    wensolution@gmail.com

    Thank you.

    Regards!!

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