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Hi, I just bought a license for Signify. But I have no “Theme License” -line in the Dashbord menu. Where should I enter the license key?
site: http://www.cbdnaturensvej.dk
Kind regards
BirgitteHello,
First of all, thank you for purchasing Signify pro Theme.
Please go through the below instruction in order to activate and set license.
https://themepalace.com/tutorials/activate-themes-license/
Hope this helps.
If you have further queries/confusion, let us know.
Regards.
Hi,
I have been through the tutorial. My problem is, that there’s no line saying “Theme License” in the Dasboard menu. Thus I can’t enter the license key!Kind regards
Hello,
Regarding your query, please make sure you have :
1. Added premium theme zip , as free theme won’t give you option for the theme license.
2. You have created account in ThemePalace.Hoping for your kind co-operation.
Regards.
Having the same problem here. paid for signify pro but there is no license appearing in my dashboard.
Hello @JUDITHGAFFERT,
Regarding your query, the above thread of conversation might be helpful so please go through above cases and even if the issue persists, please provide us with the proper screenshots so that we can be clear and help you.
Regards.
This forum does not seem to have an option to upload a screenshot. My account page in themepalace is not showing any licence. It just says:
You have not made any purchases
You have not purchased any downloads
I did buy the theme and even received the receipt. Don’t know why it is not showing up in my account page. All the steps described above seem possible after i can actually see the theme in my account page.
Hello,
Regarding your query, please once follow the instruction link given below that might help you.
https://themepalace.com/instructions/themes/signify-pro/#doc-approach-i-from-your-admin-dashboard-3
If the issue still persists, please provide us screenshot.
You can directly copy the screenshot URL and paste it here.
Thank you.
Hi, the instructions you’ve given are ok to follow if your purchases are visible but that’s the point, as we mentioned in our message. My account-page only says this:
**
From your account dashboard you can view your Purchase History and Download History
EDIT PROFILE
LOG OUT
You have not made any purchasesYou have not purchased any downloads
**In my e-mail I do have the confirmation of the purchase (Signify Pro) and on my Creditcard I can see a reservation of the amount (28th of october).
Hope you have another solution, thanks in advance!
Kind regards,
Judith
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