Home Forums Pro Themes Education Hub Pro License status is unknown.

  • This topic has 3 replies, 2 voices, and was last updated 1 year ago by sanam.
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  • #177593
    Khing Maung Zaw
    Participant

    I purchased education hub pro.
    But I cannot yet activate license.
    The message shows ‘License status is unknown.” My website is https://www.ufes.edu.mm/.
    Please help me out!

    #177709
    sanam
    Keymaster

    Hello! @KHIN-MAUNG-ZAW, Have you tried activating it by entering the license key? You will get the license key on your email if you have purchased the education hub pro theme. Please try checking your email.

    If it’s not the case we will look into it from our end.

    Thanks.

    #177802
    Khing Maung Zaw
    Participant

    Yes, I already purchased education hub pro theme, got license from email and have already tried many times activating it by entering the license key. It was not the case.

    The problem regarding “License status is unknown” is still with me.
    Could you please help me out? I can share website login credentials if it is necessary.

    Thanks in advance!1

    #177809
    sanam
    Keymaster

    Can you please share your dashboard login and license key through our contact form? we will check the issue.
    here is the link
    https://themepalace.com/contact-us/

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