Home Forums Pro Themes Blog Pro Logo and Tag Line in Mobile

This topic contains 7 replies, has 2 voices, and was last updated by  wensolutions 2 months, 2 weeks ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • #103250

    chantelle porter
    Participant

    On the mobile version the logo and tag line overlap the header

    #103256

    wensolutions
    Keymaster

    Hello @familyfun411

    When we inspected the issue in our side, everything is working perfectly fine.

    Can you please provide us with your site URLso that we can inspect the issue further ?

    Regards !

    #103281

    chantelle porter
    Participant

    http://Www.familyfun411.com
    Please look at the desktop version on a mobile device. That is the problem. The logo and tagline overlap three header and you can’t access the menu or search

    #103284

    wensolutions
    Keymaster

    Hello

    First of all, thank you so much pointing out the issue. We have reported the issue to our theme authors and will be coming with the update with a precise fix as soon as possible.

    Hoping for your kind co-operations.

    Best Regards!

    #103344

    chantelle porter
    Participant

    Do you know how long? Or else I’ll need to change my theme and ask for a refund.

    #103406

    wensolutions
    Keymaster

    Hello

    We apologize you for the inconvenience. The developer team are working for the update however, we are unable to specify you the exact date.

    We ensure that the update will be released very soon.

    Hoping for your kind co-operations.

    Regards!

    #103407

    chantelle porter
    Participant

    I understand. I’m still requesting a refund.

    #103455

    wensolutions
    Keymaster

    Hello,

    We apologize for the trouble you’ve experienced with the [product].

    You are of course entitled to a refund as you’ve purchased the [product]. Please send in your refund request in the email below:

    info[at]themepalace.com

    Thank you

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